Apartment Service Manager

Responsibilities

• Diagnose and perform minor and routine maintenance/repair in a timely and professional manner.
• Promote good public relations with residents, co-workers, and company staff.
• Always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees through the LIVE IT culture.
• Pre-inspect notice to vacate apartments and complete make-ready checklist and scheduling of make-ready contractors.
• Inform Community Manager of needed services and repairs.
• Complete special projects as may be assigned and prioritized by the Community Manager and Regional Manager.
• Inspect exterior of the property.
• Perform building and common area upkeep on a daily basis in accordance with company standards.
• Ensure vacant unit thermostats are set at the proper setting for a vacant unit.
• Complete or oversee the completion of preventative maintenance according to the guidelines set forth in the Sam Manual.
• Maintain accurate records and provide resident training as required.
• Order parts and supplies and maintain inventory, utilizing inventory system.
• Maintain shop appearance to standards to facilitate quick assessment of supply inventory.
• Maintain proper equipment, and equipment inventory to ensure warranty compliance. Review site budget for guidance.
• Coordinate delivery and work schedules with vendors, contractors and Community Manager.
• Perform effective emergency maintenance (after hours) as required and in accordance with the Maintenance Operations Manual.
• Coordinate maintenance objectives with the Community Manager daily.
• Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and Maintenance Operations Manual.
• Perform work area clean-up on a weekly basis.
• Oversee all outside contractors and vendors who perform work on property and ensure work completed to contract and to expectations.
• Ensure that all required inspections and permits are completed in timely manner including, but not limited to: fire, backflow, elevator and pool. Ensure all required documentation is completed and current.

About LMS!

LMS is a vertically-integrated, multifamily real estate firm offering acquisition, development, construction, and property management.

We have more than 20 years experience navigating the Southeast market. We currently have more than $150 million in construction and development projects and more than $1.5 billion in assets managed.

Our mission is to Create Community and Create Value. We do this by leveraging innovation and integrity; providing investors with the most value out of the deal, a smooth and transparent working relationship, and meaningful impact on people and communities along the way.