Apartment Leasing Agent

About the role

We’re looking for an enthusiastic, outgoing leasing professional to join our team. Since 1958, Campus Apartments has been dedicated to providing superb housing for college students. If you love to have fun at work, work hard, and think outside the box, we’d love to have you on our team. This role reports to the General Manager and plays a key part in the day-to-day operations of the property, ensuring customer satisfaction, fiscal stability, and maintaining high occupancy levels.

Responsibilities

• Assist with leasing to ensure full lease-up and high occupancy, including mailing renewal offers, logging responses, and managing property availability.
• Maintain an accurate record of availability compatible with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaising with legal counsel and the City.
• Assist with the check-out process, ensuring compliance with final account statement requirements, including accepting keys and inspecting vacated units.
• Ensure leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns/complaints in a timely manner to foster good public relations.
• Assist in preparing weekly reports related to the property’s performance.
• Help develop and implement advertising/marketing programs to position the property in the marketplace.
• Assist in creating and implementing resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed and handle general administrative duties such as filing and typing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Ability to operate office equipment including fax machines, copiers, telephones, computers, typewriters, calculators, key machines, key card systems, and vacuums.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate typing and record-keeping abilities.
• Strong math skills and accuracy in numerical analysis and data transfer.
• Ability to prepare documents ensuring grammatical and legal correctness.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with paperwork and meet deadlines.
• Positive, professional, and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively in a fast-paced environment.
• Strong problem-solving skills and ability to apply logical thinking to practical situations.
• Ability to follow standardized procedures with occasional minor deviations.

Benefits

Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving team environment.