Jobs · Customer Service · Oregon

Anthropologie Home Stylist - Part-Time

Anthropologie · Portland, OR · 2 mo ago
Customer Service$18/hrPart-time

Role Summary

The Home Stylist cultivates the overall service and selling culture in the store and drives brand metrics by developing authentic customer connections, offering expert styling advice, and providing an individualized experience with curated product recommendations.

Role Responsibilities

  • Captures impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
  • Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
  • Reviews store business to understand buying trends, influence home outfitting and selling decisions, and to drive home department business
  • Takes ownership of the furniture business by capitalizing on walk-in traffic and identifies business-driving opportunities through outreach and networking
  • Partners with visual team to execute seasonal updates for design center; upkeeps design center product standards and technology
  • Upholds accountability and productivity for part-time or full-time zoned Design Center hours; contributes to a customer-first philosophy and is flexible in supporting other areas when business dictates
  • Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
  • Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
  • Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Role Qualifications

  • Anthro brand fan
  • 1+ years of retail leadership experience
  • Experience being a team player
  • Eagerness to learn and grow within the organization

Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay

Pay Range: USD $18.00 - USD $20.00 /Hr.

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