Annuities Support Analyst

Essential Job Functions

• Follows procedures to process new business application transactions
• Corresponds with agents, internal wholesalers and other departments regarding pending cases
• Responsible for the accurate handling and timely execution of New Business Applications
• Provides an elite customer services experience
• Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customer’s experience
• Ensures transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/ guidelines
• Reports any potential fraudulent, money laundering, or unethical requests that have been reviewed

Mandatory Requirements

• High school diploma
• Minimum 2 years of customer service experience in the insurance and annuities fields
• Working experience of insurance products, applicable policies, procedures, and guidelines
• Excellent communication skills
• Excellent grammar and writing skills
• 1-2 years of processing claims experience is required
• Death claims experience is required

Preferred Qualifications

• Annuities experience is highly preferred
• MS Excel experience

Work Environment

• This position is fully remote within the United States only
• Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred

Schedule

All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

Pay

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Benefits

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment Fraud

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.