Animal Services Business & Development Manager

About the role

Burlington Animal Services (BAS), a department of the City of Burlington, serves Alamance County with a commitment to pet lifesaving, community engagement, and innovative public service. Guided by a no-kill philosophy, we envision a future where pets and families thrive together. In 2025, BAS cared for more than 6,400 pets and achieved a 93% pet lifesaving rate. Through adoption, veterinary care, pet retention services, community outreach, and strategic partnerships, we work every day to create positive outcomes for pets and the people who love them.

Responsibilities

• Fundraising, Development, and Grant Management
• Develop and implement fundraising and donor engagement strategies that support departmental priorities.
• Cultivate and maintain relationships with current and prospective donors.
• Identify, prepare, and submit grant applications aligned with departmental needs.
• Administer awarded grants, ensuring compliance with funding and reporting requirements.
• Prepare donor, financial, and program reports for stakeholders.
• Community Engagement and Public Relations
• Serve as a representative of Burlington Animal Services to donors, community partners, and the public.
• Collaborate on outreach campaigns, fundraising initiatives, special events, and public awareness efforts.
• Deliver presentations to community groups and occasionally participate in media interviews.
• Respond to community inquiries and provide professional, solution-oriented customer service.
• Program Development and Evaluation
• Participate in strategic planning, policy development, and continuous improvement initiatives.
• Develop and monitor performance measures to evaluate program effectiveness.
• Analyze data and recommend operational and programmatic improvements.
• Financial and Administrative Responsibilities
• Manage accounts payable, accounts receivable, deposits, purchasing card transactions, and related financial processes.
• Track and report program expenditures, revenues, grants, and funding outcomes.
• Cookordination financial activities with the City's Finance Department and external funding partners.
• Other Duties
• Perform related duties as assigned to support departmental operations and initiatives.

Qualifications

• Knowledge of fundraising, donor relations, grant administration, financial processes, community engagement, and business operations.
• Ability to develop, implement, and evaluate programs, projects, and initiatives.
• Experience with budgeting, financial reporting, accounts payable/receivable, recordkeeping, and administrative operations.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build and maintain productive relationships with donors, community partners, volunteers, government agencies, and the public.
• Proficiency with Microsoft Office Suite and other business, fundraising, financial, database, and cloud-based software systems.
• Ability to work independently and collaboratively in a fast-paced environment while exercising sound judgment and professionalism.

Minimum Qualifications

• Bachelor's degree in Business Administration, Public Administration, Communications, Marketing, or a related field.
• An equivalent combination of education and directly related experience may be considered.
• Valid Driver's License.

Special Requirements

• Fear Free © Certification (or obtained within the first six months of employment).
• Preferred: Master's degree in Public Administration (MPA), Business Administration (MBA), or a related field.
• Experience in fundraising, grant writing, donor relations, or nonprofit development.

Supplemental Information

• Physical Requirements and Working Conditions: The position is generally in an office environment and is sedentary. Some movement throughout the facility is required to facilitate supervision, collaboration with other staff, and program service delivery. Work involves a significant amount of time spent at a computer as well as in the community, engaging with stakeholders and donors.
• The ability to travel to meetings, drive a city-owned vehicle, and deliver presentations is required.
• Must be able to lift at least 25 pounds and may occasionally handle animals.
• Work may involve occasional exposure to potentially hazardous conditions such as aggressive animals and zoonotic diseases.
• Work in this position is primarily performed indoors but also requires occasional work at outdoor events.
• FLSA Status: Exempt
• Inclement Weather Classification: Non-Essential

Benefits for Full-Time Employees

• Paid vacation and sick leave.
• Ability to transfer North Carolina local government earned sick leave.
• Paid holidays for New Year's Day, Martin Luther King Jr. Day, Good Friday, Independence Day, Labor Day, Veterans Day, Memorial Day, Thanksgiving, and Christmas.
• Enrollment in the Local Government branch of the North Carolina State Retirement System.
• Enrollment in Empower 401k.
• Health and dental insurance coverage for employee and children; spouses may be added to the policy if they are not offered coverage at their own place of employment.
• Voluntary enrollment in a Flexible Spending Plan.
• Life insurance.
• Long-term care insurance.
• Other voluntary insurances and deferred compensation plans.