Animal Hospital Manager - Anthem

About Lovet Pet Health Care

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Illinois, and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals. TAG - The Aspen Group supports independent healthcare practices operating more than 1,300 locations in 45 states through its consumer healthcare brands, including Lovet Pet Health Care.

Responsibilities

• General oversight of day-to-day hospital operations
• Leads by example in adhering to core values and ensuring the staff provides WOW service to clients
• May need to fulfill Client Relations Specialist (CRS) or Technician duties when needed
• Responsible for employee relations and setting up a positive work culture
• Ability to communicate with all staff including Onsite Partner(s) and the business office
• Collaborate with business office and Partners to contribute to the sustained financial success of the hospital
• Responsible for all aspects of employees’ life cycle
• Understand the hospital’s financial goals and administrative procedures related to financials
• Present a calm demeanor to staff and clients when disagreements arise

Supervisory Responsibilities

The position supervises all staff at the hospital.

Skills

• Prudent collaborator - Positive team culture and positive client engagement
• Team leadership
• Excellent communication and interpersonal skills
• Empathy for pets, clients, and staff
• Ethical conduct
• Problem-solving

Requirements

Physical Requirements

• Must be able to lift at least 40 pounds
• Standing for long periods of time, walking, sitting, squatting, pushing, pulling
• Using hands and fingers for technical and administrative work
• May have extended periods of time viewing computer screens and reading

Benefits

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands-on training and mentorship
• Personal and professional development and opportunities for growth