Animal Control Office Supervisor

Job Summary

Under general supervision, to provide basic support for the department by gathering program and statistical information; to provide program analysis and technical support for eligibility, employment, and staff; to perform specialized administrative, fiscal, and data processing system analysis duties; to analyze and interpret legislation, laws, and regulations, determining the impact on the department's services and functions; to develop and/or contract for staff training; and to do related work as required.

Minimum Qualifications

• Education and Experience:
  • Pattern 1: Equivalent to a Bachelor's degree from an accredited four-year college or university. (Supervisor experience or experience providing program management recommendations may be substituted for the required education on a year-for-year basis).
  • AND Two (2) years of experience performing management, personnel, fiscal, staff development, or data processing analysis work, including the preparation of recommendations and reports.
  • OR Pattern 2: One (1) year of experience performing duties comparable to that of a Staff Services Analyst II with the County of Lake.

Supervision Received and Exercised

• Receives direct supervision from the Animal Control Director.
• Exercises direct and general supervision of administrative support staff.

Essential Duties

• Selects, trains, supervises, and evaluates subordinate staff.
• Performs a variety of analytical, administrative support, training, and related services.
• Evaluates information and develops recommendations regarding department operating policies and implements changes.
• Interprets, explains, and applies a variety of federal, state, and County policies, rules, procedures, and regulations.
• Works independently and accepts increasing responsibility.
• Collects, interprets, and evaluates narrative and statistical data.
• Communicates effectively orally and in writing, including the preparation of clear and concise records and reports.
• Effectively communicates with people from diverse backgrounds.
• Effectively represents the department in answering questions, responding to inquiries, providing assistance, and dealing with concerns from the public, community organizations, other County staff, and other agencies.
• Works well under pressure, meeting multiple and sometimes conflicting deadlines.
• Demonstrates cooperative behavior with colleagues, supervisors, and customers/clients.

Knowledge and Abilities

• General principles and practices of public and business administration.
• Governmental functions and organization.
• Principles and practices related to specialized areas of assignment.
• Department program goals, requirements, and operations.
• Policies, procedures, and programs of the department.
• In-depth and interactive interviewing and information gathering techniques.
• Research and information gathering methods and procedures.
• Principles, techniques, and practices of project planning, development, and coordination and staff development.
• Principles of supervision, training, work coordination, planning, and employee evaluation.

Working Conditions

• Generally works in a typical office environment with adequate light and temperature.
• May be exposed to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level.
• May interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.