Animal Care Specialist

About the role

Petco is dedicated to improving lives by ensuring pets live their best lives. We foster the fun of pet parenthood through district experiences, products, and services. We are committed to the universal truths of pet parenthood and are here for every step of the journey.

Responsibilities

• Pet First – Protect & Empower: Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures.
• Foster the Fun – Connect & Bond: Deliver knowledgeable, compassionate, and solution-focused service to customers. Mentor and educate partners on animal care standards, maintenance routines, and best practices.
• Let's Go! Own & Commit: Support the achievement of department sales, margin, and shrink goals. Participate in animal and aquatic-related physical inventory counts. Assist with opening and closing procedures as assigned.

Requirements

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• High school diploma or GED preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Qualifications

• Frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Safety and compliance with all regulatory, operational, and safety standards.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Customer service mindset with an aptitude for selling behaviors.
• Strong organizational, interpersonal, and communication skills.
• Basic business, math, and inventory management skills.

Benefits

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Petco offers a comprehensive range of benefits including health and financial benefits, 401K, incentives, and PTO. For more details, please visit Petco Total Rewards.

Pay

Start Rate: $13.00

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.