Analytics Specialist

Smartly Technologies is adding an Analytics Specialist to its team supporting managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service. This full-time, fully remote role is open to candidates throughout the United States.

About the role

The Analytics Specialist will analyze business data and turn it into accurate reports, trends, and practical insights.

Responsibilities

• Collect, clean, organize, and analyze data from approved spreadsheets, databases, reports, and business systems.
• Build and maintain recurring reports, dashboards, and tracking files for key performance measures.
• Investigate unusual values, missing records, and data inconsistencies and document the resolution across managed IT and technical delivery.
• Translate analysis into clear summaries that explain trends, changes, exceptions, and business impact.
• Maintain calculation logic, filters, metric definitions, and source notes so reporting remains reproducible.
• Support ad hoc analysis requests while protecting confidential business and customer information.

Requirements

• Relevant analytical training or practical experience; analyst-level experience is preferred for associate roles.
• Strong spreadsheet skills and familiarity with SQL, BI, reporting, or visualization tools.
• Comfort working with large datasets and checking calculations, filters, joins, and source quality.
• Ability to explain analytical findings clearly to technical and non-technical stakeholders.
• Strong problem-solving, documentation, and attention-to-detail skills.
• A pre-employment background check is required.

Pay

$81,500 - $90,000 per year

Schedule

Full-time, 100% remote