Analytics Product Manager

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

This role will define what we measure and how we track it across digital platforms like the Fly Delta App, delta.com, and airport kiosks. Sitting at the intersection of product, business, and data, this role owns the measurement strategy for digital and international customer experiences — determining the metrics and KPIs the product team needs and partnering with data engineers to source and deliver that data.

• Cuts through ambiguity, identifies solutions, and delivers results in a fast-paced environment
• Buys into Delta’s values of Care, Integrity, Resilience, and Servant Leadership
• Builds good connections within Delta’s commercial and IT departments, as well as with external vendors
• Understands and supports complex systems, integrations, and data flows
• Develops and owns technical solutions in collaboration with commercial organizations and IT, from ideation to implementation
• Communicates effectively with all levels of Delta’s organization
• Has strong analytical and data skills
• Is performing satisfactorily in current position
• Is at least 18 years of age and has authorization to work in the United States
• Has a high school diploma, GED, or high school equivalency
• Embraces diverse people, thinking, and styles
• Prioritizes safety and security of self, others, and personal data

What You Need To Succeed (Minimum Qualifications)

• Intellectually curious, highly motivated, and willing to challenge the status quo
• Can cut through ambiguity, identify solutions, and deliver results in a fast-paced environment
• Builds good connections within Delta’s commercial and IT departments, as well as with external vendors
• Understands and supports complex systems, integrations, and data flows
• Develops and owns technical solutions in collaboration with commercial organizations and IT, from ideation to implementation
• Communicates effectively with all levels of Delta’s organization
• Has strong analytical and data skills
• Is performing satisfactorily in current position
• Is at least 18 years of age and has authorization to work in the United States
• Has a high school diploma, GED, or high school equivalency
• Embraces diverse people, thinking, and styles
• Prioritizes safety and security of self, others, and personal data

What Will Give You a Competitive Edge (Preferred Qualifications)

• Working knowledge of airlines and airline tools, processes, and data is strongly preferred
• Experience leading multiple projects with limited supervision and making well-informed priority tradeoffs
• Works well with and rallies diverse teams around a goal
• Track record of delivering thoughtful solutions while meeting or exceeding deadlines

Benefits And Perks To Help You Keep Climbing

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform
• Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare