Analytics Manager

Job Summary

We are seeking a strategic and data-driven Analytics Manager to lead our analytics and business intelligence initiatives across our outpatient healthcare organization in the Bronx.

Responsibilities

• Develop and execute a comprehensive analytics strategy aligned with organizational goals.
• Oversee data collection, reporting, and visualization across all outpatient service lines.
• Partner with clinical, operational, and executive leadership to identify performance trends and key metrics.
• Design dashboards and performance tracking tools to improve decision-making and accountability.
• Analyze patient access, provider productivity, appointment utilization, and population health data.
• Collaborate with IT and EHR teams to ensure data integrity and interoperability.
• Lead data governance efforts and ensure compliance with HIPAA and data privacy regulations.
• Mentor and manage a team of analysts and data scientists.
• Present insights and recommendations to senior leadership in a clear and compelling manner.

Qualifications

• Bachelor’s degree in Data Science, Health Informatics, Public Health, Statistics, or a related field (Master’s preferred).
• 7-10+ years of experience in analytics, preferably in outpatient or healthcare settings.
• Proven experience in leading data teams and cross-functional projects.
• Strong knowledge of healthcare KPIs such as patient volume, provider FTE, visit conversion, no-show rates, etc.
• Proficiency in data visualization tools (e.g., Tableau, Power BI), SQL, Excel, and analytics platforms.
• Familiarity with EHR systems.
• Excellent communication skills and ability to translate data into actionable strategies.

Preferred Qualifications

• Experience working with underserved or urban healthcare populations.
• Knowledge of value-based care, quality measures (HEDIS, STAR, etc.), and risk adjustment.
• Bilingual (Spanish) is a plus.