Analytic Objectivity & Process Survey Support Specialist

Job ID: BT-358 • Location: Tysons

Primary Responsibilities

• Recommend survey design, testing, and administration across multiple platforms.
• Assist customers in identifying suitable survey tools on various platforms.
• Offer expert support in methodological, technological, and ethical aspects (e.g., ensuring neutrality, precision, and repeatability of measures; conducting cost‑benefit analyses of survey tools; and maintaining respondent anonymity).
• Ensure accessibility and accuracy of surveys by resolving technical issues pre‑launch.
• Manage survey administration and monitor and resolve all technical issues, including accessibility problems, across platforms during the survey period.
• Consolidate data and provide integrated data analysis of survey results.
• Compile and organize element‑specific free‑text responses and run AI/LLM tools with multiple prompts to confirm human review of the free‑text comments.
• Develop and present survey findings through appropriate visualization techniques and recommend presentation formats (e.g., scatter charts, donut charts, stacked column charts) to effectively communicate findings to senior management.
• Develop customized briefing materials and presentations featuring aggregate data, element‑specific data, and content for key stakeholders.

Basic Qualifications

• BS degree and 8–12 years of prior relevant experience, or Master’s degree with 6–10 years of prior relevant experience.
• Expertise in survey tools and software (e.g., LimeSurvey).
• Expertise with survey data analysis methodologies and tools (Tableau, Microsoft Excel, IBM SPSS), quantitative methods, and data visualization techniques.
• Experience in providing advisement on intelligence products and processes.