Analyst, Technical Products

Contributions to the Team

The Analyst, Technical Products supports the global Business Aircraft Services Sales team by:

• Providing expert technical guidance and developing compelling value propositions for customer engagements, campaigns, and strategic discussions.
• Acting as a subject matter expert across the Customer Services portfolio, translating complex concepts into clear and persuasive sales messaging.
• Create impactful presentations and sales tools, while training the sales force on products and go-to-market strategies.
• Conducting technical and competitive analyses to highlight the value of service offerings, including their impact on operating costs, performance, and asset value.
• Monitoring market trends, representing the organization at customer and industry events, and contributing to the continuous improvement of sales engineering tools and practices.
• Supporting the development and management of channel partner relationships to expand product offerings and customer base.
• Collaborate with service centers to help develop capabilities, capacity, and business opportunities across assigned product lines.
• Collaborate with sales and marketing teams to support the development and positioning of product offerings across assigned domains.
• Coordinate and implement partnership agreements, including licensing or pricing aspects.
• Contribute to managing lead referrals and tracking indirect sales activities.
• Work with the Engineering department to support marketing requirements related to new models, special purpose aircraft, and development programs.
• Build and maintain effective working relationships with vendors to support implementation of solutions.
• Develop operational plans aligned with business models and sales targets.
• Monitor product development plans to help ensure alignment with business needs.
• Gather and analyze competitive intelligence to support market insights and planning activities.
• Maintain and update detailed information on aircraft equipment, acquisition, and operations.
• Update and distribute standardized product comparisons and analyses to the sales team.
• Review technical data intended for external communications (e.g., marketing materials, publications).
• Ensure sales representatives have access to accurate and up-to-date technical information.
• Track and update standard aircraft model definitions.
• Conduct technical presentations to prospects and customers, as required.
• Provide day-to-day support to the sales team regarding products, programs, and competitive data.
• Maintain organized and up-to-date product, program, and competitor information files (e.g., technical documents, pricing, equipment lists).
• Develop and maintain tools, including basic systems or programs, to support team objectives.

Requirements

• Bachelor’s degree in Aerospace, Engineering or another technical related field
• At least 5 to 8 years of experience in business/new market development, business aircraft maintenance or sales and marketing
• Working knowledge of applicable Federal Aviation Regulations
• Significant Aircraft knowledge in one or more of the following disciplines: aircraft performance, operations, interiors, cabin management systems, communication systems, avionics, maintenance, preferably Bombardier Business Aircraft
• Good verbal, communication and presentation skills
• Computer skills necessary to learn and create various reports and correspondence (i.e., Lotus Notes Microsoft Office [Word, Excel, Access, PowerPoint], Org Chart Pivotal, internet, etc)
• Business writing skills necessary to create various reports and correspondence
• Interpersonal skills necessary to establish and maintain effective working relationships with all levels of employees, suppliers and customers

Additional Desired/PREFERRED Qualifications

• Demonstrate rigor and attention to detail
• Experience in a marketing or sales environment
• A pilot license is an asset (not required)