ANALYST (System Analyst)

Responsibilities

• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements.
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
• Translate highly technical specifications into clear non-technical requirements.
• Manage the set-up and configuration of systems.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Provide documentation of all processes and training as needed.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Implement best practices for scalability, supportability, ease of maintenance, and system performance.

Requirements

• Bachelor's degree or equivalent in a relevant field or experience with professional certifications.
• Two or more years of progressive experience with degree; degree can be substituted with experience.
• Travel as required.

Skills

• High aptitude for learning while taking direction.
• Organization and comfort balancing multiple tasks and responsibilities.
• Ability to exercise professional judgment on engagements by providing proactive solutions and recommendations.
• Collaborate to deliver components of client engagements following peer review.
• Focus on client‑specific tasks that are at the core of the engagement by delivering products day‑to‑day.