Analyst Senior - Technical

HybridFull-time

Bachelor's Degree in a related field is preferred.
Four (4) years of experience in a related field is required.
Excellent analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.
Organizational skills and ability to prioritize; must be able to lead multiple activities with varying timelines.
Excellent verbal, written communication and interpersonal skills.
Ability to lead and contribute to business unit and/or corporate projects.
Proficient in Microsoft Office Suites.
Able to develop and maintain effective working relationships.

Knowledge of the 834 HIPAA compliant file layout and the related updates made to BCBSM membership systems.
Understand eMVP and eBilling (on-line membership and billing tool) and related interfaces is preferred.
High understanding of Microsoft office tools (access & excel) is preferred.
Background in project work, testing and developing timelines is preferred.
Able to analyze departmental tools to assist team in identifying potential breaks and work with peers to fix is preferred.

Identify and analyze operational data and develop insights in support of business objectives.
Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.
Lead the development and implementation of projects and/or teams in order to produce desired results.
Document and communicate project concepts, milestones and results.
Recommend and assist with implementing standard policies and procedures.
Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis.
Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
Create and present reports and presentations to display operational data and proposed business changes.

Similar jobs