Analyst or Lead Analyst – Real Estate Technology Infrastructure - Operations

About the role

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

Hybrid position requiring at least three days per week in-office and regular travel to properties to meet business needs. Title and compensation will depend on skill level and experience.

Leveraging an AI-first approach, our Analyst and Lead Analyst role is a hands-on field technologist responsible for deploying, configuring, monitoring, and supporting technology infrastructure across a distributed real estate portfolio — including new developments, acquisitions, and management services assignments. This role is embedded in the field, regularly deployed to properties, and requires deep fluency in OT/building systems, cybersecurity, and enterprise networking within real estate and construction environments.

• Field Deployment & Property Execution
  • Execute infrastructure scope for new property onboardings, acquisitions, and management services engagements, including ISP coordination, circuit turn-up support, and technology transitions.
  • Support end-to-end implementation of technology infrastructure for new developments and major capital improvement projects.
  • Review low-voltage drawings, technical specifications, and as-built documentation to support accurate implementation.
  • Coordinate with vendors, integrators, and service providers to manage implementation tasks, lead times, issue resolution, and delivery risks.
• OT/Building Systems & Cybersecurity
  • Support infrastructure requirements for physical security systems, building automation systems (BAS/BMS), access control systems (ACS), CCTV, and other safety-critical environments.
  • Apply OT/IT cybersecurity frameworks and principles across all deployments, including firewall rule implementation, network segmentation, redundancy support, failover validation, and secure remote administration.
  • Identify and mitigate cybersecurity risks specific to OT environments, including connected building systems, converged networks, and smart infrastructure.
  • Ensure all OT deployments and operational activities comply with local regulations, company cybersecurity policies, and applicable