Analyst Lead, Outside Counsel

About The Role

The Analyst Lead will serve as an experienced legal operations professional focused on outside counsel management, e-billing, matter management, and legal spend analytics. Brightflag experience is ideal, while a strong finance background is required, including budgeting, forecasting, invoice review, accruals, and financial reporting related to legal spend.

Responsibilities

• Support and manage FIS’s end-to-end outside counsel program, including law firm panel governance, engagement processes, performance tracking, and operational reporting
• Serve as a key point of contact for outside counsel panel firms, coordinating matter openings, billing guidelines, rate management, performance expectations, and relationship management
• Partner directly with senior executives, Legal leadership, Finance, and business stakeholders to provide actionable insights on outside counsel utilization, matter status, budgets, and legal spend trends
• Administer and optimize Brightflag as the primary e-billing and matter management platform, including matter data, invoice workflows, reporting, user support, and process improvements
• Lead invoice review, billing guideline compliance, accrual processes, budget tracking, forecasting, and financial reporting for legal spend across the outside counsel program
• Analyze legal spend, matter activity, law firm performance, and panel utilization to identify trends, risks, savings opportunities, and process enhancements
• Prepare executive-level reporting, dashboards, presentations, and recommendations that support data-driven decisions regarding legal operations and outside counsel management
• Develop, maintain, and enhance outside counsel policies, billing guidelines, playbooks, workflows, and standard operating procedures, ensuring alignment with Legal and Finance requirements
• Drive continuous improvement initiatives across legal operations, including process automation, data quality, vendor performance management, and adoption of legal technology best practices

Requirements

• Bachelor’s degree or equivalent combination of education, training, or work experience. A strong finance, accounting, business, or analytics background is essential
• 5+ years of progressive experience in legal operations, outside counsel management, e-billing, legal spend management, finance, or related corporate legal department operations
• Hands-on experience administering and using an e-billing tool for matter management, invoice review, budget tracking, reporting, and legal spend analytics
• Demonstrated experience managing outside counsel programs or law firm panels, including billing guidelines, rate management, vendor performance, and relationship management
• Advanced financial acumen, including experience with budgeting, forecasting, accruals, invoice review, variance analysis, and executive-level legal spend reporting
• Strong analytical skills, with the ability to interpret complex legal spend data, identify trends, and translate findings into clear business recommendations
• Excellent communication and stakeholder management skills, including experience working directly with senior executives, Legal leadership, Finance partners, and outside law firms
• High degree of judgment, professionalism, and ownership, with the ability to manage confidential information, competing priorities, and complex cross-functional initiatives

Benefits

• A multifaceted and challenging legal operations career with a high degree of responsibility
• A broad spectrum of legal operations experiences with a thriving Fortune 500 corporation in an innovative, ever-changing industry
• A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
• A competitive salary and a range of benefits designed to support your wellbeing
• The chance to work on high-impact legal operations, outside counsel management, and legal spend initiatives in financial services and information technology