Analyst - IT Application - Pharmacist

About the role

Under the direction of Leadership, the IT Applications Analyst Pharmacist empowers our community through the continuous development, deployment, and support of vendor proprietary enterprise application software. This role supports software necessary to run clinical, financial, or business systems within a large integrated health system. The position involves analyzing existing and proposed vendor-supplied software functionality to ensure it conforms to current clinical health system workflow processes.

The IT Applications Analyst Pharmacist collaborates with business operations to understand and define system requirements, developing innovative solutions to meet customer needs. This role requires adherence to HonorHealth's project and change management methodologies and may involve leading low to moderate complexity projects. An on-call rotation is required to support off-hour incidents, upgrades, patches, and project tasks.

Responsibilities

• Utilizes knowledge of medications and pharmacy workflows to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management, and leadership.
• Contributes to technical and workflow root cause analysis.
• Acts as a consultant to healthcare professionals regarding utilization of pharmaceutical therapies and participates in Network committees and quality improvement initiatives as directed.
• Provides education and support for the implementation of projects, programs, and pharmacy initiatives (e.g., automation, clinical monitoring, patient education).
• May serve as a preceptor for pharmacy informatics students.
• Actively participates in the education and training of new pharmacy employees, pharmacy students, and pharmacy interns.
• Utilizes appropriate analytic tools and process improvement techniques to assess and improve medication-use processes.
• Assesses published literature and/or database sources to identify best practices and/or guidelines relevant to appropriate medication-use and identifies opportunities for pharmaceutical-related changes.
• Analyzes business operations as they relate to design decisions and prioritizes and implements requested changes to the system.
• Performs in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.
• Designs, tests, implements, and supports files/systems within assigned products and scope with minimal supervision.
• Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff.
• Collaborates in an integrated approach to eliminate the potential for a negative impact on customers and patients.
• Responsible for maintaining set standards of application system build and database maintenance, including updates to master files, profiles, dictionaries, and other databases.
• Assists with recommendations for standardized naming, numbering, and security conventions.
• Demonstrates excellent interpersonal, organizational, and communication skills, effectively communicating (written and oral) across all levels of the organization.
• Develops effective working relationships across HonorHealth and with vendor applications support personnel.
• Prioritizes and manages individual workload with minimal assistance, collaborating effectively with team members to adjust priorities based on business needs.
• Assists with change management, project management, and documentation policies and standards established by the Information Technology Department and Project Management Office for maintenance, requests, and new initiatives.
• May lead low to moderate complexity projects as assigned.
• Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
• Understands and follows established change management procedures for testing, documenting, and communicating system changes.
• Performs other duties as assigned and complies with HonorHealth policies and procedures, in addition to the Mission, Vision, and Values.

Requirements

• Bachelor's in Pharmacy Sciences from an ACPE-accredited college of pharmacy Required.
• Doctorate in Pharmacy from an ACPE-accredited college of pharmacy Preferred.
• 3 years of healthcare, consulting, or IT-related experience demonstrating an advanced understanding of standard tools, workflow processes, and/or procedures in the deployment and development of application software for healthcare systems Required.
• 5 years of healthcare, consulting, or IT-related experience demonstrating an advanced understanding of standard tools, workflow processes, and/or procedures in the deployment and development of application software for healthcare systems Preferred.

Qualifications

• Pharmacist - License, Registered (RPh) Arizona Board of Pharmacy License Required within 180 days.
• Certification for assigned application should be obtained within the designated time frame per policy Required.
• Training and/or certification in assigned application Required.
• Certification or licensure for clinical, revenue cycle, or business unit that the primary application supports Required.
• Epic Certification - Certificate, Epic certification as applicable for assigned team Preferred.

Schedule

Day shift: 8 AM – 5 PM. Must reside in Arizona.