ANALYST III

Salary range: $6,623.00 - $8,220.00 per month. New to State candidates will be hired at the minimum salary of the classification.

Position type: Permanent, Full Time. Hybrid telework schedule.

Location: United States (California residency required prior to appointment).

About the Department

The California Department of Social Services (CDSS) serves, protects, and supports Californians experiencing need by empowering wellbeing and disrupting systemic inequities. The Community Care Licensing Division (CCLD) promotes the health, safety, and quality of life of individuals in community care through an effective regulatory enforcement system.

• Diversity, Equity, Inclusion, Accessibility, Belonging: We ensure opportunities for everyone to participate meaningfully in fulfilling CDSS’s mission.
• Community Engagement: We prioritize lived experiences of community members in program creation and implementation.
• Empowerment: We operate from the understanding that each person has the desire and capability to lead in their own life.
• Quality Services: We provide accessible, community-driven, interconnected, and continuously improved services.
• Data-Defined Outcomes: We equitably collect and analyze data, take data-driven action, and measure outcomes transparently.

About the Role

The Facility Management System (FMS) is a Salesforce-based enterprise licensing platform replacing multiple legacy systems within CCLD. The Analyst III will perform advanced analytical, consultative, and coordination work to support FMS implementation. This role collaborates with CCLD program staff, Information Systems Division staff, and contractors on business process reengineering (BPR), discovery, design, testing, data migration, and implementation activities for the Salesforce platform.

Responsibilities

• Provide advanced analytical and coordination support for large-scale system implementation or modernization projects.
• Support activities such as discovery, design, testing, training, or readiness for enterprise systems (e.g., Salesforce or similar platforms).
• Coordinate across multiple workstreams or stakeholder groups (e.g., business, technical, legal, vendor, or OCM teams).
• Track deliverables, dependencies, and risks; ensure timely follow-through.
• Communicate complex or technical information to leadership and stakeholders through status updates, summaries, or decision-support materials.

Requirements

• Authorization to work in the United States without visa sponsorship by the start date of employment.
• Completion of a Statement of Qualifications (SOQ) (max 2 pages, Arial 12-point font) addressing:
  • Experience providing advanced analytical/coordination support for large-scale system implementation projects (role, project type, and work performed).
  • Experience supporting discovery, design, testing, training, or readiness for enterprise systems (Salesforce or similar platforms).
  • Experience coordinating across multiple workstreams/stakeholder groups, tracking deliverables/dependencies/risks.
  • Experience communicating complex/technical information to leadership or stakeholders (written/verbal examples).
• Fingerprinting clearance by the Department of Justice (required post-hire).
• Complete employment history on the application form (STD 678); resumes will not substitute for this requirement.
• Unofficial transcripts required if meeting minimum qualifications through education (official transcripts may be required upon hire).

Application Process

Applications must include:

• State Examination/Employment Application (STD 678) or electronic equivalent via CalCareers.
• Statement of Qualifications (SOQ) as described above.
• Resume (optional).

Final filing date: August 27, 2026. Applications must be received or postmarked by this date.