Analyst II - Clinical Trials Operations

Primary location: Deer Valley - 2502 W Utopia Rd, Phoenix, AZ 85027. Hybrid role; must reside in Arizona.

About the role

The Clinical Trial Operations Specialist II independently manages a portfolio of clinical research studies through the start-up and activation phases, ensuring accuracy, compliance, and timely activation. This role builds and maintains study records in CTMS/EMR systems, performs detailed quality reviews, and partners with investigators and stakeholders to resolve operational issues. By exercising full ownership of assigned studies, the Specialist II ensures seamless progression through the Clinical Trial Business Operations workflow while mentoring junior staff.

Responsibilities

• Independently oversee assigned clinical trials through start-up and activation, ensuring accuracy, compliance, and timely completion of deliverables.
• Create and maintain CTMS and EMR study builds with minimal oversight; perform detailed quality reviews to identify and resolve discrepancies.
• Serve as primary owner of assigned studies within the Clinical Trial Business Operations (CTBO) workflow.
• Provide regular updates on timelines, barriers, and progress; prepare and deliver study status presentations for leadership.
• Support training of junior staff through knowledge sharing; partner with investigators and stakeholders to resolve operational issues.
• Perform other duties as assigned.

Requirements

• High School Diploma or 4 years of relevant experience, or Associate’s degree or 2 years of relevant experience.
• Bachelor’s degree in Healthcare, Science, Business, or related discipline preferred.
• 2 years of experience in Clinical Research Operations, with demonstrated competency in CTMS/EMR builds, study start-up, or research business operations.
• Experience independently managing study start-up activities, conducting quality reviews, and preparing status reports for leadership preferred.

Qualifications

• Certification in clinical research (e.g., ACRP-CP, CCRC, CCRP) preferred.