Analyst, Financial Operations (AP)

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world.

About the Role

The Analyst, Financial Operations is a key member of the Financial Operations team responsible for supporting accurate, timely, and compliant financial operations activities across Accounts Payable, Accounts Receivable, billing, cash application, payment tracking, reconciliations, reporting, and operational accounting support. This role focuses on day-to-day transaction execution, including preparing and reviewing vendor bills, customer invoices, sponsor billing support, payment records, sales orders, project records, account documentation, and variance research. The Analyst partners closely with Finance, Accounting, Clinical Operations, Project Management, Procurement, Delivery, Vendors, Customers, and other cross-functional stakeholders to ensure financial activity is properly documented, accurately reflected in company systems, and aligned to business requirements.

Responsibilities

• Transaction Processing / Core Functional Work: Performs day-to-day AP, AR, billing, cash application, vendor bill preparation, invoice processing, payment support, collections follow-up, or other assigned Financial Operations tasks.
• Reconciliations, Reporting & Close Support: Supports basic reconciliations, month-end close activities, reporting updates, account research, accrual support, invoice status tracking, or customer/vendor account documentation.
• Issue Resolution & Stakeholder Support: Responds to routine internal and external inquiries, research basic discrepancies, follows up on missing information, and escalates issues appropriately.
• Process Improvement / Team Support / Additional Duties: Supports small process improvements, team backup coverage, training support, system testing, special projects, or other duties aligned with the Analyst level.

Requirements

• Financial Operations Knowledge: Understands core Accounts Payable and Accounts Receivable processes, including vendor bills, customer invoices, billing support, payment tracking, cash application, account reconciliations, and aging review. Demonstrates basic understanding of how AP and AR activities support accurate financial reporting, cash flow visibility, month-end close, and audit readiness.
• Invoice, Billing, and Payment Support: Prepares, reviews, and supports vendor bills, customer invoices, sponsor billing, payment records, and related financial documentation. Ensures transactions are accurate, complete, properly supported, and aligned to contracts, purchase orders, approvals, milestones, or other business requirements. Identifies basic discrepancies in invoices, billing details, payment activity, or account records and escalates issues appropriately.
• Reconciliation, Reporting, and Analytical Skills: Supports reconciliations, account research, invoice aging reviews, variance analysis, accrual support, and month-end close activities. Reviews financial data for accuracy, completeness, and consistency. Uses reporting and analysis to identify trends, discrepancies, missing information, or items requiring follow-up.
• Financial Systems and Tools: Utilizes ERP, billing, procurement, workflow, or financial systems to enter, maintain, review, and research financial transactions and records. Maintains accurate vendor, customer, invoice, payment, sales order, project, or account documentation in company systems. Uses Excel, Google Sheets, or similar tools for reconciliations, reporting, tracking, and data analysis.
• Process, Documentation, and Controls: Follows standard operating procedures, approval workflows, documentation requirements, and internal controls. Maintains audit-ready records and supports documentation requests. Identifies opportunities to improve documentation, reduce errors, strengthen process consistency, or support operational efficiency.
• Cross-Functional Collaboration: Partners with Finance, Accounting, Clinical Operations, Project Management, Procurement, Commercial, vendors, customers, sponsors, and other stakeholders to support accurate and timely financial operations execution. Gathers information, validates billing or payment details, resolves routine questions, and escalates unresolved issues as needed.
• Attention to Detail and Accuracy: Demonstrates strong attention to detail in data entry, invoice review, coding, reconciliations, and documentation. Reviews financial information carefully to reduce errors and support timely decision-making.
• Problem Solving and Issue Resolution: Researches basic transactions, billing, payment, vendor, customer, or account discrepancies. Identifies root causes where possible and recommends practical next steps. Escalates complex or high-risk issues with appropriate context and supporting documentation.
• Adaptability and Continuous Improvement: Adjusts priorities and workflows to support evolving business needs, close timelines, audit requests, system changes, and operational priorities. Learns new tools, processes, policies, and business requirements with a proactive mindset. Supports process improvement, system testing, documentation updates, and team backup coverage as needed.
• Integrity and Confidentiality: Handles financial, vendor, customer, sponsor, and company information with discretion and professionalism. Follows internal policies and ethical standards in all financial operations activities. Protects confidential information and escalates concerns appropriately.

Qualifications

• Minimum Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline, preferred.
• Minimum Experience: 0-3 years of relevant experience in accounting, finance operations, accounts payable, accounts receivable, billing, cash application, procurement, accounting support, operations, or a related business function. Internship, administrative finance, accounting support, AP, AR, billing, procurement, or operations experience may be considered relevant.
• Experience using ERP systems (e.g., NetSuite, SAP, Oracle), billing systems, procurement platforms, workflow tools, Microsoft Excel, Google Sheets, or financial reporting tools preferred.
• Experience in clinical research, healthcare, pharmaceutical, life sciences, or professional services industry is a plus, but not required.

Schedule

This is a remote position within the United States requiring 100% of work to be performed in a remote office environment. Travel requirements are less than 10%, with occasional planned travel as needed.

The physical demands associated with this position include the ability to use keyboards and other computer equipment.

Pay

The expected pay range for this role is $50,000 - $70,000 USD per year for full-time team members.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match