Analyst, Entertainment Technical
Position Summary
The Specialist, Entertainment Recruitment and Technical Operations, is responsible for the end-to-end recruitment of technical entertainment personnel across the Royal Caribbean International fleet. This position combines talent acquisition, global outreach, institutional relationship-building, and strategic workforce planning to ensure the organization maintains a deep, qualified pipeline of stage, audio, lighting, lounge, rigging, and automation technicians for current and new-build vessels.
Essential Duties And Responsibilities
Lead end-to-end recruitment for all entertainment technical positions across the Royal Caribbean International fleet, including stage technicians, audio engineers, lighting technicians, lounge technicians, rigging, and automation specialists.
Develop and manage recruitment pipelines across all technical disciplines, ensuring vessel staffing requirements are met ahead of sailings, new-build deliveries, and itinerary changes.
Partner with shipboard Entertainment Technical Managers and shore side leadership to align recruitment output with operational needs.
Screen, interview, and evaluate candidates against Royal Caribbean technical and behavioral standards; manage offer and pre-boarding processes.
Collect and compile all necessary documentation for final clearance while actively participating in team meetings to share updates.
Ensure consistency between JD Edwards Enterprise One profiles and TMS assignments.
Research, plan, and attend relevant trade events, festivals, industry expos, and technical theatre conferences worldwide to identify and engage prospective talent.
Represent Royal Caribbean International as an employer of choice within the live entertainment and technical production community.
Build and maintain a network of industry contacts, i.e. technical directors, production managers, touring crew, and freelance technicians to support proactive candidate sourcing.
Create compelling recruitment content for use across digital platforms, career fairs, institutional presentations, and targeted outreach campaigns.
Develop and maintain up-to-date role profiles, candidate-facing materials, and recruitment proposals that accurately reflect onboard technical environments and career progression.
Collaborate with Marketing and HR Communications to ensure brand consistency across all recruitment-facing content.
Research and maintain current par count data for technical entertainment positions across the active fleet.
Forecast recruitment volume requirements for new-build vessels, fleet expansions, and itinerary-driven staffing changes in coordination with Entertainment Operations leadership.
Produce regular reporting on pipeline health, time-to-fill metrics, and sourcing channel performance to inform talent strategy.
Deliver timely and comprehensive reports on the documentation status for both new hires and returning crew members, providing real-time insights into approval processes.
Conduct regular audits and updates of Entertainment Tech Ops forms and related documentation.
Support scheduling & recruitment teams as needed.
Qualifications And Education
Minimum 3 years of experience in talent acquisition, entertainment staffing, technical production recruitment or a related field, preferably within the maritime or entertainment industry.
Working knowledge of live entertainment technical disciplines: stage operations, audio, lighting, automation, or equivalent.
Strong communication and interpersonal skills; comfortable representing the organization at public events, institutions, and trade environments, with a focus on providing outstanding support to new hires and existing Crew Members.
Ability to manage competing priorities across multiple vessels, new builds, and recruitment timelines simultaneously.
Proficiency in using Microsoft Office Suite.
Ability to work in a fast-paced environment and adapt to changing priorities.
Organizational and multitasking skills, with the ability to handle complex issues efficiently.
Proficiency in using multiple web-based systems such as Smartsheet, Excel, TMS, CTRAC, JD Edwards Enterprise One, Oracle.
Existing network within the live entertainment, touring, or technical theatre community.
Experience building academic or institutional partnership programs.
Familiarity with STCW seafarer certification requirements and pre-boarding compliance processes.
Additional languages are an asset given the global nature of the talent pool.