Analyst, Enterprise Analytics

About the role

This job is centered on leveraging data science to extract insights from complex datasets and drive business innovation. It involves crafting predictive models, performing in-depth analysis, and collaborating with teams to address data-centric questions. The role supports strategic initiatives by transforming data into actionable intelligence within a structured guidance framework.

Responsibilities

• Collaborating with cross-functional teams to define data analysis problems and design experiments
• Engineering software solutions and algorithms for data cleansing, integration, and analysis
• Utilizing advanced statistical methods and machine learning to derive actionable insights from big data
• Implementing statistical and mathematical models to address complex business challenges
• Constructing data mining frameworks and conducting trend analysis for strategic decision-making
• Analyzing complex datasets to identify historical patterns in customer and product behaviors
• Building predictive models to forecast customer actions and guide business planning
• Synthesizing findings from data science research to inform and optimize business processes
• Presenting data-driven insights and recommendations through clear, comprehensive deliverables
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance; ability to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Requirements

• This position does not offer visa sponsorship; candidates must be eligible to work in the United States without the need for visa sponsorship, currently or in the future
• Understand and apply Comcast’s Operating Principles in daily work

• Own the customer experience by putting customers first and providing seamless digital options
• Be knowledgeable and enthusiastic about Comcast’s technology, products, and services
• Collaborate and contribute to team success with openness to new ideas
• Participate actively in the Net Promoter System through feedback and improvement initiatives
• Drive results and growth
• Support a culture of inclusion in leadership and daily work
• Act ethically toward colleagues, customers, investors, and communities

Qualifications

• Master's Degree (preferred) or equivalent combination of coursework and experience, or extensive related professional experience
• 2-5 years of relevant work experience

Skills

• Customer Experience (CX)
• Machine Learning (ML)
• Actionable Insights

Pay

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support physical, financial, and emotional well-being. Benefits include a variety of personalized options, expert guidance, and tools to help meet individual needs, such as:

• Support for big milestones and everyday life