Analyst-Control Management

About the Role

The Global Merchant & Network Services (GMNS) Control Management New Product Governance team identifies, assesses, mitigates, and reports on Operational Risk within business processes to ensure adherence to regulatory standards and Amex policy. The Analyst, New Product Governance will focus on ensuring control management is embedded in day-to-day operations, with extensive collaboration across numerous business units, functional areas, and geographies.

Responsibilities

• Assist in identifying specific risks throughout business processes and systems (along with business process owners)
• Facilitate BUs in their risk assessments performance (e.g., ensure regulatory and internal standards are met and align with regulatory requirements)
• Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
• Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
• Support thematic risk reporting (levels, trends, causes)
• Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
• Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)
• Support risk management practices within the business
• Create and maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring
• Maintain risk profiles and an updated risk register(s)
• Support sharing insights, better practices, themes, etc. across the enterprise

Qualifications

• 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
• Understanding of critical operational risk management lifecycle activities
• Project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following: Supporting identification of operational risks throughout business processes and systems; Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met; Supporting independent control monitoring, including identification of control improvements; Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing; Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

This response is AI-generated, for reference only.