Jobs · Florida

Analyst-Compliance - Instructional Designer – GFCC Training, Policies, and Standards

American Express · Sunrise, FL · 1 wk ago
HybridFull-time

About the role

The successful candidate will serve as an Instructional Designer on the GFCC TPS team, supporting a variety of training design functions across GFCC.

Responsibilities

  • Assessing and identifying appropriate interactive eLearning solutions to support financial crimes compliance content delivery, optimized for virtual and online delivery.
  • Utilizing creative skills and leveraging internal and external tools and capabilities to produce innovative multi-media solutions (modules/courses/videos), training exercises, and attestations.
  • Designing, developing, and implementing the above-mentioned content to produce measurable learning outcomes.
  • Ensuring scalability and sustainability of eLearning solutions.
  • Developing and maintaining instructional design and instructional media skills and knowledge.
  • Serving as a resource for GFCC colleagues and partners by supporting continued learning, providing valuable feedback, and working with various stakeholders to strategize and optimize training efficiency solutions.
  • Helping gather materials in support of audit and exam training-related requests.
  • Ensuring training deliverables adhere to legal and regulatory standards and are carried out within the GFCC TPS training framework.
  • Collaborating and aligning with TPS members on the above responsibilities and other TPS-driven tasks.

Qualifications

  • Expertise in industry-standard eLearning development software, such as Adobe Captivate or Articulate Storyline.
  • Working knowledge of graphics and multimedia software, such as the Adobe Creative Cloud suite of programs (e.g., Illustrator, Photoshop, Premier, etc.).
  • 3+ years of multimedia design and graphics, training and development, or adult learning experience.
  • Ability to produce high quality educational videos and eLearning modules using modern design principles.
  • Understanding and enthusiasm for learning management system (LMS) functionality.
  • Portfolio that exhibits a high standard of design and artistry.
  • Keen attention to detail, proven analytical and problem-solving skills, and effective collaboration and communication skills, including working with multiple stakeholders on a single project.
  • Comfortable working in an environment that is constantly evolving, and responds positively to complexity and change.
  • High level of professionalism, self-motivation, flexibility, and sense of urgency.
  • Team player with superior people skills and a positive attitude.
  • Ability to manage multiple projects simultaneously.
  • BA/BS degree in related field preferred.
  • Experience in financial crimes compliance, general compliance, AML, sanctions, Know Your Customer processes, Anti-Bribery and Corruption processes, law enforcement, audit, and/or legal preferred.

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