Analyst, Business Intelligence & Operations

This role supports strategic decision-making by transforming business data into actionable insights and operational improvements. The position combines business intelligence, analytics, technology enablement, and strategic project support within a collaborative environment.

About the role

The Analyst, Business Intelligence & Operations will play a key role in strengthening strategic execution through business intelligence, operational insights, and technology-enabled solutions. This position serves as a bridge between business teams and technical resources, ensuring that reporting tools, platforms, and processes effectively support organizational priorities.

Responsibilities

• Manage, maintain, and enhance Power BI dashboards and other business intelligence solutions to provide visibility into key performance indicators, business trends, and operational performance.
• Partner with stakeholders to understand reporting needs, translate business questions into requirements, and develop meaningful dashboards and visualizations.
• Monitor data accuracy, dashboard performance, and refresh schedules while coordinating with technical teams when additional support is required.
• Identify opportunities to improve decision-making through enhanced analytics, reporting capabilities, and data-driven processes.
• Own business-facing platforms and technology solutions, including innovation platforms, virtual data rooms, and other strategic tools.
• Gather business requirements, coordinate vendor relationships, and support platform enhancements and adoption.
• Support corporate strategy and development initiatives through research, data analysis, business case creation, and evaluation of strategic opportunities.
• Synthesize quantitative and qualitative information to generate insights and recommendations for leadership teams.
• Explore practical applications of AI, automation, and emerging technologies to improve workflows, reporting, analysis, and operational efficiency.
• Develop documentation, user guidance, and process resources to support sustainable adoption of business intelligence tools and technology solutions.

Requirements

• Bachelor’s degree in Business, Computer Science, Data Science, Information Science, Business Analytics, or a related field, or equivalent relevant professional experience.
• 3+ years of experience in business intelligence, data analytics, business operations, corporate strategy, technology enablement, or a related analytical role.
• Experience with Power BI or similar business intelligence and visualization platforms such as Tableau or Looker.
• Experience gathering business requirements and translating them into reporting, technology, or process solutions.
• Familiarity with workflow automation tools such as Power Automate.
• Experience working with CRM platforms such as Salesforce or similar systems.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong analytical thinking skills with the ability to synthesize complex data into actionable insights.
• Proven ability to manage multiple projects, prioritize effectively, and deliver results in an evolving environment.
• Experience identifying and applying AI solutions to improve efficiency while considering responsible AI, privacy, and governance principles.
• Preferred experience supporting corporate strategy, business transformation, innovation initiatives, or growth-focused projects.
• Preferred knowledge of SQL, data querying, statistical concepts, analytics methodologies, and business technology platforms.
• Relevant certifications in Power BI, business intelligence, analytics, project management, or AI are a plus.

Benefits

• Competitive annual salary range of approximately $66,328 - $99,545 USD, depending on experience, skills, qualifications, and location.
• Remote-friendly work environment with flexibility based on business needs.
• Comprehensive benefits package designed to support employee well-being and professional growth.
• Opportunities to work on strategic initiatives involving business intelligence, analytics, automation, and emerging technologies.
• Access to learning and development opportunities, including support for certifications and skill development.
• Collaborative culture focused on innovation, inclusion, and meaningful impact.
• Occasional travel opportunities for company events, meetings, training sessions, or team activities.