Analyst, Business Intelligence

About the role

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026. At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve. OUR VALUES At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve. Job Summary As the Analyst, Business Intelligence you will play a key role in driving data-based decision-making across Ezee Fiber. This position is responsible for developing and maintaining reporting, analytics, and data management solutions that measure operational performance, support revenue growth, and advance the company's overall business intelligence strategy. You will design and optimize Tableau dashboards, manage ETL processes, and collaborate cross-functionally to turn data into actionable insights.

Responsibilities

• Develop and maintain databases, stored procedures, packages, and complex SQL queries — including CTEs, window functions, and conditional aggregation (PostgreSQL, Firebird, MySQL preferred).
• Create, optimize, monitor, and troubleshoot scheduled ETL processes and data workflows, and own their accuracy, timeliness, and recovery when a job fails.
• Collect, refine, validate, and prepare data for analytics and visualization, including reconciling reports against source systems when figures disagree.
• Design, build