Analyst, Business Intelligence - Hybrid

About the role

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.

Responsibilities

• Partner with business stakeholders to identify reporting and analytics needs aligned with strategic objectives
• Conduct discovery sessions, workshops, and interviews to gather and document requirements
• Translate business questions into technical specifications, KPIs, and data definitions
• Act as the primary BI point of contact for assigned business domains
• Analyze large, complex datasets to identify trends, patterns, and opportunities
• Perform exploratory data analysis and root cause investigations
• Deliver actionable insights and recommendations to improve business performance
• Apply statistical methods and analytical techniques where appropriate
• Design, develop, and maintain interactive dashboards and reports using BI tools (e.g., Looker, Excel, Tableau)
• Ensure visualizations are intuitive, scalable, and aligned with best practices in data storytelling
• Support self-service BI by enabling users with governed datasets and reusable dashboards
• Extract, transform, and analyze data from data warehouses and multiple sources using SQL and other querying tools
• Validate data accuracy, consistency, and completeness across systems
• Collaborate with data engineering teams on data pipelines, data models, and ETL processes
• Support data governance initiatives including data definitions, lineage, and cataloging
• Ensure compliance with data standards, security policies, and regulatory requirements
• Identify and resolve data quality issues and implement controls to prevent recurrence
• Evaluate internal and external data products to identify opportunities for innovation and efficiency
• Participate in product development lifecycle (Agile ceremonies, backlog grooming, sprint planning)
• Recommend enhancements to BI tools, data architecture, and reporting frameworks
• Present findings and recommendations to leadership in a clear and compelling manner
• Translate complex technical concepts into business-friendly language
• Prepare executive-level summaries, scorecards, and performance reports

Requirements

• Bachelor's degree or equivalent related work or military experience 1 or more years of experience in business intelligence and data analytics
• Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business, Engineering, Mathematics, or related field
• 5+ years of experience in Business Intelligence, Data Analytics, or a related role
• Strong understanding of data warehousing concepts (e.g., star schema, dimensional modeling)
• Experience across the full BI lifecycle (requirements, design, development, testing, deployment, maintenance)
• Proficiency in BI tools (Looker, Tableau, or similar)
• Strong SQL skills; familiarity with Python or R is a plus
• Experience with data warehouses (e.g., Google BigQuery, Snowflake, Redshift, Oracle, Azure Synapse)
• Understanding of ETL/ELT processes and data pipeline concepts
• Familiarity with version control (e.g., Git) and Agile methodologies
• Familiarity with LLMs (Gemini, Claude)

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Competitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

Pay

• Not specified

Schedule

• Not specified