Analyst, Business Applications

Key Responsibilities

• Support and help oversee a portfolio of enterprise applications used across marketing, investor relations, fundraising, communications, events, and business operations.
• Serve as a day-to-day partner to business stakeholders, helping teams optimize workflows and improve operational efficiency through technology.
• Configure, maintain, and enhance systems such as Salesforce, Monday.com, marketing platforms, event systems, reporting tools, DAM platforms, and related business applications.
• Build and optimize workflows, automations, dashboards, and operational processes within enterprise platforms.
• Support the development and maintenance of operational and marketing reporting across multiple systems.
• Analyze data trends, platform usage, and business processes to identify opportunities for improvement.
• Aid in connecting and organizing data across enterprise applications to improve visibility and decision-making.
• Meet directly with business stakeholders to gather requirements, understand operational pain points, and propose scalable technology-enabled solutions.
• Translate business needs into structured workflows, reporting solutions, automation logic, and application enhancements.
• Help business teams adopt best practices across enterprise applications.
• Support application governance efforts including user access, permissions, system hygiene, documentation, taxonomy management, and process standardization.
• Help evaluate new tools, integrations, and operational technologies.
• Partner with vendors, consultants, and internal teams on implementations, enhancements, and support.
• Assist with troubleshooting, issue resolution, testing, and system rollout activities.
• Develop a strong understanding of Brookfield’s operations and functional areas, with a focus on aligning project work to broader business objectives.
• Actively support and embody Brookfield’s core values in day-to-day work and team interactions.

Qualifications & Requirements

• Bachelor’s degree in Business, Finance, Information Systems, Marketing, Communications, Data Analytics, or a related field.
• 2–4 years of experience in consulting, business operations, marketing operations, technology operations, CRM administration, enterprise applications, or related analytical roles.
• Strong familiarity with enterprise applications, particularly CRM platforms and business productivity tools (Salesforce experience strongly preferred).
• Experience building workflows, automations, dashboards, or operational processes within software platforms.
• Strong communication and interpersonal skills; comfortable working directly with senior business stakeholders.
• Ability to gather requirements, manage ambiguity, and balance multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Technical curiosity and willingness to learn new platforms quickly.
• Experience with reporting, operational analytics, or data visualization strongly preferred.
• Experience within financial services, marketing, investor relations, or consulting is a plus, but not required.