Analyst, AI Automation & Delivery

Responsibilities

• AI & Automation Implementation
• Build, implement, and maintain AI-enabled automation workflows that integrate across SaaS tools, systems, APIs, and data sources
• Lead requirements gathering with business stakeholders for defined use cases and recommend appropriate automation solutions, including when and how AI should be applied
• Configure and manage AI steps within workflows, including prompts, logic, inputs/outputs, and guardrails
• Translate requirements and workflow designs into reliable, production-ready automations
• Test, troubleshoot, and resolve issues within automation workflows to ensure stability and performance
• Maintain and iterate on existing automations based on feedback, usage, and evolving business needs
• Document workflows, configurations, and implementation details to support reuse and scalability
• Delivery & Program Execution
• Support day-to-day execution of IT initiatives by maintaining task tracking, timelines, and delivery artifacts
• Update project boards, trackers, and status reports to ensure visibility and accountability across initiatives
• Aid in testing coordination, rollout planning, and post-launch support activities
• Track action items, dependencies, and follow-ups to help keep initiatives moving forward
• Partner with IT leadership to surface risks, blockers, or execution gaps early
• Proactively identify opportunities to improve workflow efficiency or delivery processes and bring ideas and recommendations forward for consideration

Requirements

• Bachelor’s Degree in Information Systems, Computer Science, Business, or a related field
• 1–2 years of hands-on experience building or supporting automation workflows in a business or technical environment
• Practical experience implementing integrations across systems, SaaS tools, APIs, or data sources
• Familiarity with applying AI tools or capabilities within workflows (e.g., summarization, classification, extraction, or decision support)
• Strong understanding of workflow concepts such as triggers, actions, conditions, and error handling
• Comfortable working with common data formats (e.g., JSON, CSV) and basic technical documentation
• Ability to work in a fast-paced environment in which requirements and priorities constantly change
• Excellent written and verbal communication
• Strong organizational and multi-tasking skills with high attention to detail
• A self-starter with an ability to complete tasks both independently and collaboratively as part of a team