Analyst, Accessorial

About the role

The Analyst, Accessorial is responsible for the daily management, control, and optimization of railroad public equipment customer pools to ensure equipment availability, fluid network movement, and minimal exposure to rail per diem, storage, misuse, off-route, dwell, and other rail-related penalties. This role coordinates across railroads, ramps, dray providers, customers, and internal operations teams to keep equipment properly positioned, quickly turned, and returned within allowable free time. The position is accountable for reducing avoidable penalty expense that can materially impact company profitability.

Responsibilities

• Manage railroad equipment pools to ensure equipment availability, efficient movement, and compliance with rail usage requirements.
• Monitor equipment status, free-time usage, and dwell activity to prevent per diem, storage, misuse, and other avoidable charges.
• Partner with railroads, terminals, dray carriers, customers, and internal teams to coordinate equipment movements, returns, and exception resolution.
• Track and reconcile equipment events across multiple systems, ensuring accurate reporting and minimizing penalty exposure.
• Analyze equipment performance, identify cost drivers, challenge erroneous charges, and recommend process improvements.
• Develop and maintain SOPs, escalation processes, and communication workflows that improve equipment utilization and turn times.
• Provide reporting, insights, and recommendations to support operational performance, cost control, and customer success.

Requirements

• 3+ years in intermodal/rail operations or equipment control.
• Expertise in rail portals & public equipment pools.
• High proficiency in Excel and data analytics.
• Strong escalation & communication skills.

Qualifications

• 2 years of professional sales experience.
• 2 years of experience in transportation or Third-Party Logistics (3PL).

Skills

• Intermodal/rail operations or equipment control expertise.
• Rail portals & public equipment pools knowledge.
• Data analysis and Excel proficiency.
• Strong communication and escalation skills.

Benefits

Competitive pay
Paid time off including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, and up to 15 days PTO for salaried employees.
Earn up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.
401(k) retirement plan with up to 5% company match.
Insurance coverage including health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance.
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement.

Pay

$60K-$80K
Actual compensation may vary due to factors such as experience and skill set.

Schedule

Not specified