AMI Analyst Assoc. - AMI Analyst

Job Description

The AMI Analyst (Functional System Analyst Assoc.) supports electric distribution operations by monitoring and analyzing Advanced Metering Infrastructure (AMI) data to improve system reliability, power quality, and billing accuracy. This role is responsible for identifying meter and system issues, performing data analysis, and coordinating corrective actions with field and engineering teams.

What You'll Do

• Monitor AMI system performance, including meter communication, device status, and system alerts
• Investigate and resolve meter issues such as unreachable devices, failed meters, and configuration errors
• Analyze AMI data to identify voltage anomalies, power quality concerns, and service interruptions
• Support meter-to-cash operations by ensuring accurate meter data and billing functionality
• Manage meter lifecycle activities including installs, disconnects/reconnects, and status transitions
• Generate and track field work requests for meter repairs, replacements, and communication issues
• Assist with outage investigations and provide AMI-driven insights to operations and engineering teams
• Develop and maintain reports, dashboards, and analytics to support operational decision-making
• Support storm response and restoration efforts using AMI data

What We're Looking For

• Education/Experience requirements vary with the position level in this job family.
• The competence and skill level increase with the position level.

AMI Analyst Assoc. (Functional System Analyst Assoc.)

• Education/Experience requirements: 4 years of experience in IT systems support with High School Diploma or GED, 2 years with Associates Degree in business or IT, 0 years with Bachelor's Degree in business or IT
• Other Requirements: Good listening skills, sincere understanding of client business needs, positive friendly and engaging demeanor, effective use of Communications Technology, ability to develop and present business documents and reports clearly, concisely, and effectively, strong training and presentation skills.

AMI Analyst (Functional System Analyst)

• Education/Experience requirements: 6 years of experience in IT systems support with High School Diploma or GED, 4 years with Associate Degree in business or IT, 2 years with Bachelor's Degree in business or IT
• Other Requirements: Demonstrates good listening skills, sincere understanding of client business needs, outgoing and comfortable in diverse groups, uses Communications Technology effectively, able to read reactions of an audience and adjust delivery style to fit the audience, able to develop and present business documents and reports clearly, concisely, and effectively, demonstrates strong training and presentation skills.

What You'll Get

• AMI Analyst Assoc. (Functional System Analyst Assoc.): $63,496 - $79,369
• AMI Analyst (Functional System Analyst): $74,551 - $93,188

Additional Benefits

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-005
Compensation Range: $63,496.00 - $93,188.50

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.