Americas Tax Technology Group - Solution Delivery Leader - Senior Manager

About the role

The opportunity is to shape the future of technology solutions for the Americas Tax Practice at EY. This role involves overseeing a team to ensure software engineering principles are applied to the design, development, maintenance, testing, and evaluation of software and systems that meet business objectives.

Responsibilities

• Oversee the team to ensure software engineering principles are applied to the design, development, maintenance, testing, and evaluation of software and systems that meet business objectives across a broad portfolio of products and product lines.
• Contribute to the strategic, financial, and operational direction of the Application Engineering function.
• Work closely with the BTL and Product Management to define and execute the product and portfolio roadmap through the appropriate stages of the product life cycle.
• Lead the execution of the technology strategy within the portfolio, including AI (generative AI, agentic workflows, and AI-assisted development), cloud architecture, data platforms, and other emerging technology domains.
• Assess current departmental capability and maturity, and develop a continuous-improvement roadmap, including metrics and KPIs to measure team performance.
• Embrace and embed cutting-edge development accelerators, such as AI development tools and platforms, generative AI coding assistants (e.g., GitHub Copilot and Microsoft Copilot), AI-native and spec-driven development platforms, and agentic workflow orchestration tools, to accelerate the software development life cycle.
• Develop and adopt formal development methods and tools to govern and control programs, defining and leveraging firm standards.
• Conduct ongoing market analysis to identify leading practices.
• Forecast resource needs (people, hosting, and licensing) required to deliver the product roadmap for the portfolio.
• Own and optimize team composition across product teams in the portfolio to ensure alignment with business strategy and the roadmap.
• Build relationships at all levels.
• Identify, manage, and resolve complex issues, preventing escalations where possible.
• Think strategically and identify opportunities for optimization, including reuse and process improvements.
• Manage vendor relationships, which may include hardware, software, and third-party service providers.

Requirements

Skills and attributes for success include clearly articulating problems and solutions, taking a proactive approach to identifying issues, prioritizing personal and team workloads, making decisions and recommending approaches based on quality reviews, and leading management level members.

Qualifications

• A bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience.
• Master's degree preferred.
• 10-15 years of relevant experience.
• Approved technical certification is required.
• Experience leading management level members is required.
• Experience leading teams of 30+ people in developing Management experience a plus.
• Provide supervision and direction to team members and staff.
• Delegate work, coach, coordinate, and lead co-workers and project team members.
• Lead a functional team with responsibility for utilization, assignments, and reporting to a pillar leader.
• Directly supervise personnel, including setting goals, assigning work, reviewing performance, and conducting career-development discussions.
• Occasional overnight travel may be required.