Americas Tax Technology Group - Product Owner - Senior Manager
About the role
The opportunity is to join EY's Americas Tax Technology Group (ATTG) as a Product Owner. You will be part of a tax technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. The role is in the Technology Enablement pillar, where you will manage the product lifecycle from ideation to sunset, ensuring alignment with business goals, customer needs, and ATTG's strategic vision.
Responsibilities
- End-to-End Product Lifecycle Management: Oversee the entire product lifecycle from ideation to sunset, ensuring alignment with business goals, customer needs, and ATTG’s strategic vision.
- Develop and maintain product roadmaps, manage product launches, and ensure ongoing adoption and continuous improvement.
- Strategic Planning & Roadmap Development: Lead the creation and updating of product roadmaps, collaborate on project kick-offs, and ensure that product strategies are clear, compelling, and aligned with ATTG’s business objectives.
- Work closely with Development Managers, Business Analysts, Solution Architects, Project Managers, and vendors to drive product strategy, prioritize development efforts, and coordinate activities across the organization.
- Governance & Compliance: Ensure products meet all regulatory and EY risk management compliance requirements, including data privacy standards, business continuity planning, risk management reviews and approvals, and InfoSec certifications.
- Oversee documentation, approvals, and audit readiness.
- User Acceptance & Quality Assurance: Formulate test plans, coordinate and execute user acceptance testing (UAT), and ensure adherence to quality standards throughout the product lifecycle.
- Collaborate with portfolio and team leaders to develop annual budgets, manage expenditures, review and approve invoices, and ensure products operate within approved budget guidelines.
- Operational Readiness & Support: Oversee business and operational readiness, provide field communications regarding production issues, and coordinate or deliver training to support teams on new releases and updates.
- Foster a culture of continuous improvement, leveraging metrics and feedback to refine processes and enhance product quality and team performance.
- Continuous Improvement: Foster a culture of continuous improvement, leveraging metrics and feedback to refine processes and enhance product quality and team performance.
- Proactively evaluate, adopt, and integrate artificial intelligence (AI) technologies and practices into product management and delivery, ensuring ATTG solutions remain innovative, efficient, and competitive.
- Problem Identification & Solutioning: Proactively identify issues, articulate problems and proposed solutions clearly, and lead resolution efforts.
- Data-Driven Decision Making: Analyze data and metrics to inform product decisions, measure success, and prioritize features and enhancements based on business value and customer impact.
- Prioritization: Maintain a well-organized product backlog, prioritize personal and team workloads, and ensure that the most critical business needs are addressed in a timely manner.
- Empowered Leadership: Make informed decisions quickly, balancing business needs, customer feedback, and technical constraints. Empowered to recommend approaches based on quality reviews and organizational objectives.
- Strategic Vision: Maintain a clear vision for the product, ensuring alignment with ATTG and EY Tax long-term goals and the ability to adapt to changing circumstances, market trends, and stakeholder feedback.
Requirements
- Experience with US Corporate Income Tax compliance preparation process (1120).
- Understanding of the end-to-end process (data collection and transformation, tax calculations, form preparation and submission) including state and international.
- CPA is a plus.
- Experience with product development: product ideation and design, product development, product release and implementation.
- Demonstrated ability to operate in a client-serving role, delivering high-quality work while managing expectations and building strong relationships.
- Experience with data governance practices.
- Strong analytical and problem-solving skills.
- Extraordinary interpersonal and communication skills.
- Deep knowledge of the software development lifecycle, with expertise in Agile methodologies.
- Experience with development and use of AI & agentic technologies and capabilities.
- Knowledge of EY support, training and operating models and processes.
Qualifications
- A bachelor's degree (accounting, computer science, engineering and finance preferred) or equivalent work experience.
- Master's degree preferred.
- 10-15 years of relevant experience.
- 5+ experience with US tax.
- Experience developing technology products.
- Excellent organizational and project management skills as well as the ability to multitask on various projects in a fast-paced environment.
- Ability to work and team effectively with clients and high-level leadership personnel as well as influence all team members.
- Ability to provide supervision, direction, and coaching to team members and staff, ensuring clarity of focus, standards, and performance expectations.
- Capability to define tasks, coordinate activities, and lead cross-functional project teams, ensuring effective collaboration and utilization of resources.
- Lead training efforts, establish standards for functional team performance, and support the professional growth of team members.
- Act as a trusted advisor and primary interface between business sponsors, leadership, and IT, ensuring transparency, alignment, and successful execution of product strategies.
Skills and Attributes
- Experience with US Corporate Income Tax compliance preparation process (1120).
- Understanding of the end-to-end process (data collection and transformation, tax calculations, form preparation and submission) including state and international.
- CPA is a plus.
- Experience with product development: product ideation and design, product development, product release and implementation.
- Demonstrated ability to operate in a client-serving role, delivering high-quality work while managing expectations and building strong relationships.
- Experience with data governance practices.
- Strong analytical and problem-solving skills.
- Extraordinary interpersonal and communication skills.
- Deep knowledge of the software development lifecycle, with expertise in Agile methodologies.
- Experience with development and use of AI & agentic technologies and capabilities.
- Knowledge of EY support, training and operating models and processes.
Benefits
Base salary range for this role in all geographic locations in the US is $99,700 to $289,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $119,700 to $328,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
Pay
The base salary range for this role in all geographic locations in the US is $99,700 to $289,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $119,700 to $328,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
Schedule
Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.
What We Offer
- Comprehensive compensation and benefits package.
- Flexible vacation policy.
- Winter/Summer breaks.
- Personal/Family Care.
- Other leaves of absence.
EY
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.