Americas Tax Technology Group - Development Manager

About the role

The opportunity is to join the Americas Tax Technology Group (ATTG) as a Development Manager (DM). ATTG partners with the Tax practice to deliver secure, scalable, and responsible technology solutions, including digital and mobile tools, data platforms, analytics, dashboards, visualization, and emerging generative AI-driven experiences.

Responsibilities

• Partner with Product Owners to design, plan, build, operate, and continuously improve one or more products within a portfolio, with a focus on AI-augmented capabilities.
• Own delivery outcomes including quality, reliability, performance, and long-term maintainability.
• Lead development teams to deliver secure, scalable, and cloud-native solutions, incorporating automation and AI where it drives measurable value.
• Achieve 24x7 operational expectations, including leadership of urgent response teams for production issues.
• Drive the responsible adoption of generative AI and advanced analytics in product development, testing, support, and operations.
• Ensure AI solutions follow Responsible AI principles (security, privacy, explainability, compliance, and human oversight).
• Promote reuse of AI patterns, components, accelerators, and platforms across products and portfolios.
• Partner with Development Leads and Architects to create and maintain architecture artifacts including Infrastructure Architecture Documents (IAD), Solution Design Documents (SDD), and AI architecture and integration patterns.
• Drive consistency across teams while allowing flexibility for innovation and experimentation.
• Embed AI into developer workflows (e.g., design, coding, testing, documentation, support) to improve speed and quality.
• Lead and grow high-performing, inclusive development teams across onshore, offshore, and hybrid models.
• Set clear goals, assign work, manage performance, and conduct career development discussions.
• Coach teams to balance delivery excellence with innovation, leveraging AI as a force multiplier.
• Foster a culture of continuous learning, experimentation, and psychological safety.
• Coordinate closely with DevOps, Architecture, InfoSec, Data, and Platform teams.
• Create and maintain technical and AI roadmaps aligned with product and business strategy.

Qualifications

• Proven track record delivering mission-critical, 24x7 enterprise systems.
• Strong grounding in software engineering fundamentals and modern development practices.
• Practical experience applying Agile/Lean delivery models.
• Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders.
• Strong decision-making skills informed by data, quality metrics, and AI-assisted insights.
• Comfortable leading through ambiguity and driving predictable outcomes at scale.

Skills and Attributes

• Bachelor’s degree (Computer Science, Engineering, Accounting, Finance preferred) or equivalent experience.
• 5–10 years of relevant experience.
• 3+ years leading development teams using Agile/Lean practices.
• Experience managing vendors and service providers.
• Master’s degree.
• Experience with DevOps, CI/CD, and platform engineering.
• Exposure to project and portfolio management.
• Tax domain experience.

What We Look For

• Believe AI should augment people, not replace them.
• Balance speed with trust, security, and compliance.
• Think in terms of platforms, ecosystems, and reuse.
• Are energized by coaching teams through change.
• Want to make a measurable impact on how Tax professionals work every day.

What We Offer

• Cumulative compensation and benefits package.
• Medical and dental coverage.
• Pension and 401(k) plans.
• Flexible vacation policy.
• Ethical standards and integrity.
• Reasonable accommodation for candidates with disabilities.