Americas – Facilities Manager (Real Estate & Facilities)

About the Company

Vialto is a market leader in Global Mobility Services, dedicated to connecting the world. As the only stand-alone global mobility business, we offer a unique opportunity for clients, stakeholders, and colleagues. Our teams help companies streamline and manage global mobility programs with a focus on cross-border compliance and risk assessment in tax, immigration, business travel, rewards and compensation, and remote work.

With over 8,000 staff worldwide, Vialto fosters a dynamic and global work environment. We encourage employees to embrace global assignments and opportunities to broaden their skills while supporting clients across diverse industries and locations. Our culture thrives on collaboration, belonging, and authenticity, empowering employees to bring their unique talents to positively impact the communities we serve.

About the Role

The Americas Facilities Manager is a key member of the Real Estate & Facilities team, reporting to the Real Estate & Facilities Functional Lead. This role leads facilities and workplace operations for the New York office while driving regional alignment and operational consistency across the Americas portfolio, including offices in North and South America. Operating within an outsourced service delivery model, the position provides leadership in supplier management, workplace operations, and project execution. It plays a critical role in shaping service delivery standards, enhancing the employee workplace experience, and supporting the broader Real Estate & Facilities strategy across the region.

This high-impact role offers growth opportunities into a Senior Manager position, with increasing ownership of regional strategy, supplier performance optimization, and portfolio-wide initiatives.

Responsibilities

• Oversee facilities and workplace operations for the New York office.
• Manage an on-site direct report, providing leadership, coaching, and performance management for day-to-day facilities operations.
• Act as the primary point of contact for senior leadership on workplace-related matters.
• Ensure a safe, compliant, and high-performing office environment aligned with company standards.
• Drive continuous improvement of the employee workplace experience.

Regional Leadership (Americas)

• Provide leadership and coordination across the Americas facilities portfolio.
• Partner with local teams and global suppliers to drive consistency in service delivery, standards, and processes.
• Own escalation management across the region, ensuring timely and effective resolution of issues.
• Support the development and implementation of regional facilities strategies and initiatives.
• Identify opportunities for standardization, efficiency, and cost optimization across locations.
• Lead relationships with third-party suppliers and service providers across the region.
• Identify opportunities to enhance supplier performance, service quality, and cost efficiency.
• Support delivery of office projects including buildouts, refurbishments, and relocations.
• Partner with external project managers and internal stakeholders (IT, Risk & Compliance, business leaders).
• Ensure projects are aligned with strategic objectives and delivered on time and within budget.
• Oversee administration of workplace systems (e.g., access control, room booking platforms).
• Ensure compliance with health & safety regulations and internal policies across all locations.
• Support space planning, utilization tracking, and workplace optimization initiatives.

Requirements

• Bachelor’s degree in business, Real Estate, or a related field (preferred).
• 6–9 years of relevant experience in facilities or workplace management.
• Prior people management experience required.

Skills

• Experience in facilities, workplace, or office management within a regional or multi-site environment.
• Demonstrated ability to manage staff and operations while contributing to broader strategic initiatives.
• Strong stakeholder management skills, including experience supporting senior leaders.
• Proven experience managing third-party suppliers and driving performance outcomes.
• Experience supporting workplace projects (moves, refurbishments, buildouts).
• Strong problem-solving, organizational, and communication skills.
• Ability to operate effectively across multiple locations, priorities, and time zones.

Schedule

• Office-based role (minimum 4 days per week in New York City).
• Travel across the Americas region as needed.

Pay

$125,000 annually. Open for discussion as individual salaries are based on education, geographic location, and alignment to market data.