American Sign Language Remote Interpreter

Duties and Responsibilities

• Provide interpretation virtually via Video Remote.
• Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s)
• Complies with applicable ethics and standards.
• Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting)
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Participates in continuing annual educational programs by Propio.
• Completion of daily activity logs and other documentation.
• The System is Not CDI Capable (in development).

Required Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification) National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• State License or Registration (If the state you reside in requires it).
• 1 years of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills
• Must live in the USA

Soft Skills

• Excellent resourcefulness, ownership, and attention to detail
• Excellent written, verbal and sign language communication
• Outstanding customer service and professional behavior
• Able to manage confidential and sensitive information
• Able to work both independently
• Fluency in relevant language(s)
• Excellent English verbal and written skills
• Strong interpersonal skills, flexibility, and customer service orientation
• Demonstrates excellent listening skills
• Able to interact and communicate with people over the video and often in stressful or difficult situations
• Demonstrates ability to follow directions and contributes to problem-solving