American Sign Language Remote Interpreter

Duties and Responsibilities

• Provide interpretation virtually via Video Remote.
• Precisely and accurately interprets critical information given by Propio’s clients into pre-determined target language(s).
• Complies with applicable ethics and standards.
• Interprets in a timely and accurate manner for the consumer/family members in a wide variety of settings (80% Medical - 20% General Community based Interpreting).
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
• Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA and/or regulatory requirements or policies and standards.
• Participates in continuing annual educational programs by Propio.
• Completion of daily activity logs and other documentation.

Required Qualifications

• Verification of ASL (American Sign Language) proficiency (Certification)
• National ASL (American Sign Language) Certification (RID) and/or EIPA 3.7+ and/or BEI.
• State License or Registration (If the state you reside in requires it).
• 1 years of relevant Interpreting Experience
• High school diploma or GED equivalent
• Intermediate level computer skills
• Must live in the US
• Soft Skills: Excellent resourcefulness, ownership, and attention to detail; Excellent written, verbal and sign language communication; Outstanding customer service and professional behavior; Ability to manage confidential and sensitive information; Ability to work both independently
• Fluency in relevant language(s); Excellent English verbal and written skills; Strong interpersonal skills, flexibility, and customer service orientation; Demonstrates excellent listening skills; Ability to interact and communicate with people over the video and often in stressful or difficult situations; Demonstrates ability to follow directions and contributes to problem-solving

Company Information

Founded in 1998, Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and onsite services in more than 350 Spoken Languages and American Sign Language, for over 16,000 clients with a diverse and highly experienced staff, and over 18,000 contract interpreters. Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.