American Red Cross - Disaster Recovery Team Member - Amarillo, TX

Responsibilities

• Conduct client interviews: both initial interview and follow-up conversations, according to standards. Interviews can be accomplished over the phone or online from home or other remote location.
• Assess qualifications for direct client assistance.
• Use the Client Assistance System 2.0 to document the assistance and services provided in the client record according to standards.
• Assist with recovery planning, problem-solving and advocacy on request according to standards.
• Provide clients with information and referrals to community partners.
• Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery.
• Work remotely.

Requirements

Location: 1800 South Harrison Street