American Red Cross - Business Operations Office Volunteer - Lubbock, TX

About the role

Office Volunteers are responsible for greeting and providing information to clients, donors, volunteers. They help make visitors feel valued during their visits.

Responsibilities

• Greet, welcome, and direct visitors.
• Maintain a friendly and positive attitude, ensuring that guests are given a quality experience at Red Cross facilities.
• Answer office telephone, providing information and/or forwarding calls to appropriate staff.
• Receive and process mail and deliver packages as needed.
• Afford assistance with administrative tasks.

Requirements

• Time Commitment: Volunteers typically serve one 4-hour shifts during the 8 hour work day.

Qualifications

• Enjoys meeting new people and interacting with others.
• Is Bilingual (Spanish & English speaking).
• Possesses excellent customer service skills.
• Is organized and comfortable multi-tasking.

Training

Approximately one week of training will be provided on how to direct and provide information to clients and guests.

Location

2201 19th Street