AMER Controls Systems Engineering Manager , DCCD Controls Deployment and Service, DCCD Controls Deployment and Service

About the role

This organization of IT professionals installs and maintains the technical infrastructure used by Data Center Engineering Operations Staff, specifically Operational Technology (NIST800-82). This team is experiencing rapid growth as we expand our global Data Center portfolio.

Responsibilities

• Drive operational excellence in everything we do, including creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects.
• Work closely with internal customers and ensure their needs and issues are being addressed.
• Own all facets of performance and career management of assigned staff, including regular one-on-one meetings, technical and 'soft skill' mentoring, project management, quality audits, and coordination of training sessions.
• Provide strategic guidance in supporting cross-functional and cross-organizational teams in leveraging Systems Engineering core competencies.
• Achieve outcomes and close detected gaps across teams, and produce effective reporting demonstrating the mechanistic closure of issues detected.
• Manage large, cross-functional projects and interact with software developers, executives, vendors, and other support teams.

Qualifications

• 10+ years of engineering team management experience
• Bachelor's degree in a relevant field or equivalent work experience
• 10+ years of hands-on infrastructure, troubleshooting, systems administration, networking, DevOps or applications development experience