AMENDED: Enterprise Solutions Architect (9976) - Department of Technology

About the role

The Enterprise Solutions Architect is a senior technical leader within the Department of Technology (DT), reporting to the Director of Enterprise Applications. This role is responsible for defining, governing, and advancing the City’s application and integration architecture. The Architect ensures that technology solutions are secure, scalable, cost-effective, and aligned with Citywide business objectives and compliance requirements.

Responsibilities

• Define and maintain enterprise architecture standards for applications, integrations, data, cloud, and security.
• Lead architecture reviews to ensure technical solutions align with enterprise guidelines and industry best practices.
• Develop and maintain long-term roadmaps for application modernization and digital transformation.
• Evaluate and recommend SaaS, PaaS, and custom-built solutions based on functionality, scalability, security, and fiscal responsibility.
• Architect and oversee complex, multi-system integrations (e.g., CRM, ERP, Power Platform, case management solutions, analytic platforms etc.).
• Provide architectural oversight on high-impact enterprise and cross-departmental initiatives.
• Design and develop prototypes or proofs-of-concept to validate new technologies, platforms, architectures, or design patterns.
• Translate business requirements into scalable, maintainable, and resilient technical architectures in partnership with stakeholders.
• Champion the use of AI tools (e.g., GitHub Copilot, ChatGPT, Platform AI capabilities) to accelerate secure, high-quality development.
• Establish and model best practices for secure, ethical, and effective AI use in solution design and development.
• Foster a culture of responsible AI adoption across the development organization.
• Support a culture of innovation by enabling development teams to adopt AI safely and effectively.
• Promote cloud-native design principles and DevOps best practices, including infrastructure as code and automated monitoring.
• Ensure applications are resilient, secure, and compliant across hybrid and multi-cloud environments.
• Lead automation initiatives in testing, deployment, and monitoring.
• Collaborate with IT leadership, cybersecurity, infrastructure, and data governance teams to ensure cohesive, secure solution delivery.
• Partner with City departments to understand business requirements and design technical solutions that deliver long-term measurable value.
• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, ensuring shared understanding and alignment throughout the solution lifecycle.
• Mentor technical teams in architecture principles, standards, and best practices.

Qualifications

• Education: Possession of an associate’s degree in Computer Science, Engineering or related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in Computer Science, Engineering or a closely-related field].
• Experience: Five (5) years of experience in enterprise architecture, solution design, or technical leadership roles and Two (2) years of full-stack software development experience.
• Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
• Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
• Desirable Qualifications: Bachelor’s or master’s degree in Computer Science, Engineering, or a related field. Proven experience operating in large-scale, complex enterprise environments. Strong background in architecture reviews, solutions design and development of technical standards. Demonstrated expertise in designing and implementing complex system integrations across diverse platforms and technologies. Proficiency with analytics platforms such as Snowflake and Power BI. Strong proficiency in data modeling, SQL, and major cloud platforms such as Azure, AWS, or GCP. Hands-on experience with, or leadership in the adoption of, AI-assisted tools (e.g., GitHub Copilot, ChatGPT). Advanced DevOps expertise, including cloud-native design and automated monitoring solutions. Relevant certifications, such as TOGAF and cloud architecture credentials (e.g., Azure, AWS, or GCP), or similar credentials. In-depth knowledge of DevOps practices, including CI/CD, containerization, and infrastructure as code. Demonstrated ability to mentor technical teams and influence architectural and strategic direction.