Ambulatory Tech 1

10 Miracle Mile Dr, Rochester, New York, United States of America, 14623

Full-time, 40 scheduled weekly hours

Responsibilities

• Under general direction from Nurse Leader, Nurse Manager or designee, assists providers during exams.
• Performs a variety of clinical tasks in support of patient care in out-patient clinics including technical, procedural, and information systems tasks involving patient care functions affecting the comfort, care, and safety of patients.
• Applies clinical knowledge while assisting the provider during exam, anticipating provider needs, and adapting to the complexity of the patient.
• Attaches patient to diagnostic and medical equipment such as dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
• Provides information, comfort, and care to the patient by explaining next steps, systems, and their status during exams.
• Ensures supplies and equipment are readily available to ensure smooth operations and patient safety.
• Gives patient provider's pre-printed instructions for discharge.
• Anticipates and ensures the correct number and type of supplies are available in each exam room at all times.
• Assures equipment/supplies are available for provider based on individual provider preference.
• Ensures efficient room utilization and minimizes patient wait time.
• Escorts patients from the waiting area to exam areas, obtains vital signs, performs diagnostic testing, and specimen collection per provider order.
• Accurately labels, logs, and processes specimens according to protocol and follows all Laboratory policies.
• Enters patient data, condition, and care given into the electronic medical record system.
• Maintains adequacy of clinical equipment and medical supply levels needed for patient care and safety, including reordering, stocking, and cleaning.
• Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, and tracks utilization for cost trending purposes.
• Makes recommendations regarding opportunities to decrease cost in the use of equipment and supplies.
• Interacts and problem solves with the purchasing department when products are on back order.
• Implements standard infection prevention measures such as proper hand hygiene and contact/isolation precautions according to established protocols.
• Monitors infection prevention practices for breaches and suggests/initiates corrections.
• With RN oversight, precepts new Ambulatory Technologists to the area, providing a detailed overview of requirements and assuring competence in all areas of practice.
• Performs administrative duties as assigned, which may include scheduling and registration.
• As a Surgical Procedure Assistant:
  • Assists providers with patient processes.
  • Prepares room and instrumentation for procedure.
  • Provides standard, basic instruction to the patient regarding the procedure.
  • Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab, and dresses wounds at the completion of the procedure.
  • Checks and calibrates equipment according to equipment protocol.
  • Sets up sterile fields as required and preps instrument tray for procedure.
  • Sterilizes instruments.
  • Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately.
  • Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly.
  • Reviews discharge instructions with patient as prepared by provider.
• May train and coordinate activities of peers or support staff.

Machines and Equipment Used

• Standard office equipment including computer, calculator, telephone, facsimile.
• Electronic medical record system.
• Medical machines and equipment such as autoclave cleaning equipment, accu-easy, telemetry, dynamapp, pulse oximeter, blood and other specimen collection materials, electrocardiograph equipment, and a variety of surgical/specialty instrumentation.

Qualifications

• High School diploma or equivalent plus one year of experience in a customer-focused/service setting or an equivalent combination of education and experience.
• Associates degree preferred.
• Knowledge of medical terminology, procedures, and computer experience is preferred.

Ambulatory Technologist Career Ladder

The three bands within the Ambulatory Technologist position are differentiated by job code, level of independence, supervision required, specialty skill set, and ability to precept new employees in the use of all equipment, in addition to the ability to lead and meet established departmental goals.

• Band One (I): Entry Level Ambulatory Technologists
  • Technologist new to URMC requires training as well as regular direct supervision or guidance from a more senior technologist.
  • Orientation to the department's infrastructure, policies, protocols, workflows, procedures, and routines.
  • Demonstrates ability to progress toward proficient and competent performance of required tasks.
  • Independent responsibility for performing daily functions, specimen handling, completing associated paperwork/logs, and computer work while providing high-quality care within a team environment.
• Band Two (II): Competent Ambulatory Technologists
  • With minimal supervision, demonstrates proficiency and competence in all aspects of job responsibilities and expectations.
  • Consistently demonstrates initiative to assist in other areas of the department when the need arises.
  • Serves as preceptor in the on-boarding of newly hired technologists, directly orienting to equipment, computer programs, and department/hospital policies and procedures.
  • Demonstrates consistent attention to detail when performing daily tasks.
  • Assists and participates in unit safety goals.
  • Additional duties may include working on special projects such as new equipment evaluations, education opportunities, or assignment to department committees.
  • Requires a minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting.
• Band Three (III): Expert Ambulatory Technologists
  • In addition to Band Two responsibilities, considered a subject matter expert in downtime procedures and acts as super-user when new equipment or programs are introduced to the department.
  • Directly assists in mentoring new technologists by providing one-to-one assistance in conjunction with the lead technologist.
  • Possesses subject matter expertise in several different areas.
  • Able to anticipate and plan for provider needs.
  • Able to effectively troubleshoot issues that arise within the department and handle accordingly.
  • Able to represent the department on various committees such as safety, quality, and operations groups.
  • Takes responsibility to prepare the department and staff for internal service, NYS, and TJC evaluations.
  • Facilitates education of new policies and procedures to staff.
  • Serves as a resource to the supervisors for special projects.
  • Requires a minimum of 1 year of progressively responsible professional work experience as an ambulatory technologist.

Eligibility for advancement consideration requires the technologist to be in good performance standing. Readiness for movement in the bands is assessed by the manager, upon successful demonstration of knowledge and task proficiency as defined in the career ladder. Movement to a higher band is based on departmental need and requires final approval from the Ambulatory Nursing Director in collaboration with Human Resources. Employees hired externally with appropriate credentials and relevant experience may enter the career ladder as a Band Three to serve in a lead role if the need exists within the department.

Pay

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Compensation Range: $19.15 - $25.85 per hour

Schedule

7 AM - 9 PM, including weekends