Ambulatory Pharmacy Technician II

Performs pharmaceutical procedures for medication preparation and distribution that ensures safe, effective, and cost-efficient medication therapy. Exercises sound judgment and developed clinical skills to provide pharmaceutical support to the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for performing specific procedures and/or orienting other staff to the department.

Responsibilities

• Prior Authorization: Process and submit prior authorizations for specialty medications; follow up with payers to expedite approvals.
• Financial Assistance: Assist patients in obtaining financial aid, including copay cards and grants; liaise with pharmaceutical manufacturers and assistance programs.
• Accreditation & Compliance: Ensure compliance with accreditation standards (e.g., URAC, ACHC); collaborate with the quality assurance team on documentation.
• Cold Chain Packaging & Shipping: Manage cold chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
• Patient Management: Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
• Inventory Management: Assist in managing medication inventory and conduct regular stock audits; ensure proper storage and timely replenishment.
• Collaboration: Work with pharmacists, providers, and the pharmacy team to ensure seamless patient care; participate in team meetings for workflow improvements.

Work Environment

Fast-paced specialty pharmacy; frequent interaction with patients and healthcare professionals; adherence to regulatory standards.

Requirements

• Graduation from an accredited Pharmacy Technician program OR met Board of Pharmacy requirements to obtain registration.
• Certification & Licensure:
  • PHRMTECHR-Registered Pharmacy Technician OR
  • PHARMT-Pharmacy Technician OR
  • PHARMC-Certified Pharmacy Technician OR
  • PHARMI-Pharmacy Intern.
• 1 year recent relevant experience.

Skills And Knowledge

• Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
• Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.
• Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and record keeping of medications.
• Requires a basic working knowledge of legal requirements and accreditation standards including The Joint Commission, Title XXII, Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA), and United States Pharmacopeia (USP).
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.

Schedule

• Full Time, 40 hours per week.
• Shift: Days, 8-hour shifts, Monday - Friday.
• Weekend Requirements: As Needed, Rotating Weekends.

Benefits

Eligible positions include a comprehensive benefits package.

Pay

Pay Range is $40.05 to $56.07 per hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.