Ambulatory Pharmacy Operations Coordinator

Responsibilities

• Supports the Pharmacist team with patient care coordination and scheduling of referrals.
• Answers incoming pharmacy-related telephone calls, emails, chat messages and faxes.
• Addresses pharmacy-related gaps in care with patients and escalates patient issues to the pharmacist.
• Assists with prior authorizations.
• Performs duties under protocol.
• Supports general pharmacy-related issue resolution under the guidance and direction of Pharmacists.

Requirements

• Completed coursework in Medical Terminology or has working knowledge of Medical Terminology.
• California Pharmacy Technician License upon hire.
• 2 years Pharmacy Technician experience.

Qualifications

• EMR or IDX experience preferred.
• Skilled in Microsoft Excel and Data Management preferred.

Benefits

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Time off benefits (paid parental leave, vacations, holidays, health issues).
• Voluntary benefits.
• Well-being resources.
• Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About The Team

• Providence Clinical Network (PCN) serves patients across seven states with quality, compassionate, coordinated care.
• Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
• PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

About Providence

• We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
• We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.