Ambulatory Pharmacist Clinical Manager
Remote option available; will require periodic onsite requirement
About Parkview Health & Parkview Pharmacy
Parkview Health is a not-for-profit, 15-hospital community-based health system serving more than 1.36 million people throughout northeast Indiana and northwest Ohio. With over 17,500 employees, we are the region's largest employer. Guided by our mission to improve the health of the communities we serve, Parkview puts patients first in every decision and initiative.
Parkview Pharmacy has provided advanced pharmacy services for decades, offering a progressive pharmaceutical care environment in a variety of practice settings. Our ambulatory care services are rapidly expanding, including increasing primary care, hospital-based clinics, specialty clinics, and retail/specialty pharmacy. Our leadership team is dedicated to supporting each facility and service type, with managers and supervisors collaborating to drive daily operations and strategic projects.
About the role
The Ambulatory Pharmacy Clinical Manager oversees a growing ambulatory line of business, collaborating with Parkview leaders to align operations and implement strategic initiatives. This role manages daily operations with the assistance of two supervisors. The Pharmacy Manager advances new ambulatory pharmacy projects, supporting a diverse team of pharmacists, residents, and technicians across multiple service lines such as Primary Care, Pulmonology, Endocrinology, Weight Management, and Asthma, Allergy, and Immunology. The manager will drive the development and implementation of new clinical programs, support population health initiatives, and foster a culture of collaboration, innovation, and professional growth. This position requires strong clinical and operational knowledge, including regulatory and billing expertise in both physician and hospital settings.
Responsibilities
- Leadership & Strategy
- Lead, mentor, and develop a team of ambulatory clinical pharmacists, residents, and pharmacy technicians.
- Collaborate with pharmacy leadership, physicians, and other healthcare professionals to advance ambulatory pharmacy services and strategic initiatives.
- Develop and execute strategic plans to expand and enhance ambulatory clinical pharmacy programs.
- Participate in system-wide committees and quality improvement initiatives.
- Clinical & Operational Management
- Oversee daily operations of ambulatory pharmacy services, ensuring compliance with regulatory, billing, and accreditation standards.
- Implement and monitor clinical protocols, collaborative practice agreements, and medication management workflows.
- Evaluate and optimize clinical service lines (e.g., endocrinology, pulmonology, weight management, allergy/immunology, geriatrics).
- Support the development and implementation of centralized models for disease management (e.g., diabetes, statin therapy).
- Program Development & Innovation
- Lead the design, implementation, and evaluation of new clinical services and care models.
- Support program expansion, medication access initiatives, and financial assistance workflows.
- Drive performance improvement activities, leveraging data and analytics to measure outcomes and impact.
- Education & Professional Development
- Oversee privileging, credentialing, and training programs for pharmacy staff, residents, and students.
- Serve as a mentor and preceptor for pharmacy residency projects and professional development.
- Model and promote a culture of continuous learning and professional engagement.
- Collaboration & Communication
- Foster effective communication and collaboration across multidisciplinary teams.
- Engage with external partners, payors, and community organizations to advance ambulatory pharmacy initiatives.
- Represent the pharmacy department in advocacy, leadership, and professional organizations.
Requirements
- Pharmacy degree from an ACPE-accredited institution.
- Completion of a PGY-2 ambulatory care residency program, PGY1/2 HSPAL program, or equivalent experience.
- Leadership experience required.
- Three years healthcare supervision preferred.
- Pharmacy licensure, or eligibility, in Indiana and Ohio required.
- High level of ambulatory clinical and administrative skills.
- Enthusiasm for patient care and interpersonal skills needed to interact effectively with health professionals, patients, residents, and students.
- Expertise in clinical pharmacy operations, regulatory compliance, and program development.
- Strong organizational, communication, and interpersonal skills.
Preferred Qualifications
- Leadership experience with population health, chronic disease management, and collaborative practice agreements.
- Board certification (e.g., BCACP).
- Advanced degree (e.g., MBA, MHA, MPH).