Ambulatory Patient Care Tech - (PRN) - Fredericksburg

About the role

This is a PRN (as needed) role that could work Monday-Friday, day shift. The Ambulatory Patient Care Tech will work in collaboration with the multidisciplinary health care delivery team under the direction of the Registered Nurse.

Responsibilities

• Collect data and accurately document information for meaningful use including the chief complaint, current medications, allergies tobacco/smoking history and smoke exposure for all patients as reported by family;
• Accurately obtain vital signs (TPR, BP), height, weight and head circumference;
• Orient the family at the time of the visit to the clinic environment, paperwork, etc.
• Recognize abnormalities and report such to the Registered Nurse or Provider;
• Absorb and remain with any child in distress, immediately institute Basic Life Support procedures when necessary;
• Provide basic nursing care (e.g., provide nourishment, assist patient with ambulating, escort patient at time of discharge, etc.).
• Check and ensure all relevant equipment such as, but not limited to, scales, stadiometers, vital signs machines, otoscopes andophthalmoscopes, oxygen and suction are in working order; performs corrective actions as needed and/or informs the Registered Nurse or appropriate person of repair needs.
• Collect specimens for testing according to policy and procedure and/or perform specific testing per individual clinic assignment including but not limited to POCT , lab draws as applicable to setting.
• Inform patient/guardian of collection process according to procedure; inform family of other clinical resources; offer brochures for specific health care needs of the family.
• Complete clean sweep tool weekly.
• Help maintain a neat orderly environment.
• Absorb and prepare the exam room to receive patients.
• Prioritize tasks and special requests; complete all tasks or report the inability to complete the task.
• Obtain equipment and supplies and maintain PAR levels.
• Monitor waiting room and ensure families are kept informed of delays; provide directions to lab, radiology, cafeteria, etc.
• Identify children/families with special needs (i.e., child on stretcher , oxygen use, patient requiring isolation).
• Contribute to a positive work environment.
• Confer with appropriate personnel concerning unanticipated or unfamiliar problems.
• Greet patient/family and recognize different levels of education and adjust to meet the families’ needs; address families’ anxiety level; adapt to different personalities and emotions; monitor and report concerns or complaints to the Clinic Manager.
• Maintain a courteous, calm, comforting, and professional demeanor with patient/guardian and with multidisciplinary team members and clinic personnel.
• Perform, evaluate and report QC protocol; identify and resolve QC failures; document resolutions; report problems to main lab and/or supervisory staff.
• Participate in continuing education opportunities available internally and/or externally; perform competency and proficiency challenges in a timely manner.
• Process specimens by centrifugation, allocating and sorting into specific test areas and for storage; coordinate the pick-up and delivery of specimens for Children’s Hospital, Quest and/or other reference labs; troubleshoot specimen-processing procedures.
• Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.
• Answer general information and specimen requirement questions and route technical questions to appropriate area for answers.
• Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify main lab and/or supervisor of unresolved problems; order routine lab/POCT inventory and supplies.
• Collect blood specimens by venipuncture and capillary method; conduct assigned routine laboratory tests such as urine dipstick, glucose, A1C.

Qualifications

• Minimum Education: High School Diploma or GED
• Minimum Work Experience: 1 year experience in an acute health care setting–preferably pediatrics (Preferred)
• Required Licenses And Certifications: Certified Nursing Assistant (CNA) OR Emergency Medical Technician (EMT) OR Certified Patient Care Technician (CPCT) certification (Required)
• Basic Life Support for Healthcare Provider (BLS) (Required)