Ambulatory Medication Access Coordinator (Meds2Beds) - Full-Time, Rotating

About the role

Join UChicago Medicine, as an Ambulatory Medication Access Coordinator on the Meds2Beds transitions of care team in the Pharmacy Department. In this role, you will be responsible for various tasks related to prescription benefits and medication access for patients discharging home from the hospital. You will gain exposure to inpatient care, outpatient pharmacy, and transitions of care. The Ambulatory Medication Access Coordinator plays a key role on our Meds2Beds team in order to provide optimal patient care at the time of discharge.

Responsibilities

• Facilitate enrollment of patients into the Meds2Beds transitions of care discharge medication service
• Conduct patient prescription insurance investigation and insurance input into outpatient pharmacy system
• Process and adjudicate medication claims through insurance
• Respond to general pages from providers and nurses regarding enrolled patients
• Respond to medication consult pages from inpatient provider or team member
• Communicate with patients, nurses, physicians, pharmacists, social workers, case managers, etc. to coordinate discharge medications for patients
• Document appropriate notes in patient charts within the electronic medical record
• Cook up coordination of payment for copays or medications not covered by insurance with the patient and/or Care Coordination
• Fill prescriptions in the outpatient pharmacy
• Dispense medications in the outpatient pharmacy
• Transport medications from the outpatient pharmacy to patient bedside, nursing unit, or discharge lounge depending on patient status and inpatient location
• Complete prior authorization forms for select medications
• Provide exemplary customer service to all patients
• Perform other duties as requested by management

Requirements

• Associate or Bachelor’s degree
• Current (or eligible for) Illinois Pharmacy Technician Licensure
• 3 to 5 years of pharmacy technician experience in a retail pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience)
• Knowledge of and ability to use computers and a variety of computer programs including word processing, database management, and spreadsheets
• Strong verbal and written communications skills
• Ability to effectively manage conflicts and resolve problems
• Effective interpersonal skills, including the ability to positively influence collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction
• Knowledge of and ability to perform insurance carrier/managed care review

Qualifications

• Knowledge of healthcare/prescription insurance billing, prior authorization, and coding

Skills

• Knowledge of medication reimbursement

Benefits

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Pay

Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Schedule

We anticipate that you will be scheduled to work a rotating shift. Shifts are typically 8.5 hours with shift start times ranging from 7am to 11am and lasting for 8.5 hours. We anticipate that you will be scheduled to work 100% at the Hyde Park location. The days of the week that you are scheduled will vary by week and will include a weekend staffing component.

About UChicago Medicine

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.