Ambulatory Clinic RN Care Coordinator - Heart Failure Device Team

This is a PRN (as-needed) part-time role supporting the Heart Failure Device Team in an ambulatory clinic setting.

About the Role

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. This position focuses on coordinating the care of patients with advanced heart failure and implantable monitoring and therapeutic devices, including pulmonary artery pressure monitoring devices. Responsibilities include ongoing review of transmitted data, communication of clinical findings, patient education, and coordination of interventions in collaboration with the provider team. The RN Care Coordinator also participates in evaluating and managing patients being considered for implantable heart failure therapies and devices, ensuring continuity of care and optimizing patient outcomes.

Responsibilities

• Manage patient flow, triage, and direct patient care.
• Serve as a liaison for communication between front desk staff, nursing staff, physicians, and clinic manager.
• Develop expected patient outcomes, define appropriate resource utilization, and work with providers to set patient goals.
• Provide nursing support and coordination to optimize patient outcomes and improve quality of life through clinical and educational programs.
• Support patient self-management of disease.
• Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
• Manage high-risk patient care, including those with multiple comorbidities or at high risk for readmission, using a registry.
• Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
• Educate patients and ancillary personnel about healthcare needs, safety issues, and benefits.
• Utilize electronic tools (e.g., EMR) to document assessments, clinical findings, treatment plans, and progress toward goals.
• Observe, record, and report patient conditions and reactions to drugs and treatments to physicians.
• Educate patients and families about diagnostic procedures, medications, nutrition, and wellness.
• Maintain and review patient records, charts, and pertinent information; record and follow up on test results.
• Respond to and refer incoming patient treatment-related phone calls; provide medication and treatment instructions.
• Maintain patient confidentiality.
• Document patient care using EMR in compliance with practice standards.
• Perform the professional, clinical, and technical competencies of the assigned unit or department.

Requirements

• High School Graduate.
• Bachelor’s Degree in Nursing (BSN required within 5 years for existing employees in the role).
• 2 or more years of RN experience.
• Licensed Registered Nurse (LRN) – Multi-State – State Board of Nursing. Must have a current active multistate RN license in good standing in the state where you reside. Staff hired prior to 2/1/2024 must obtain a multistate RN license by 4/30/2026.
• Basic Cardiac Life Support (BLS or BCLS) – American Heart Association (AHA).

Preferred Qualifications

• In lieu of RN experience, TUKHS Ambulatory Clinic LPNs with 4 years of TUKHS experience in the same clinic setting may be considered.
• Previous medical office experience.