Amazon Content Operations Intern

This role supports the end-to-end management, optimization, and execution of digital content across Amazon product detail pages (PDPs), A+ Content modules, Amazon media placements, and Brand Stores for Amorepacific brands. Designed for recent graduates and early-career professionals, the internship builds expertise in eCommerce content strategy, digital merchandising, and customer experience optimization.

Responsibilities

• Assist in day-to-day content operations to ensure accuracy, consistency, and timely updates across Amazon brand assets.
• Manage the upload, publication, and maintenance of PDP imagery, A+ Content modules, media placements, and Brand Store assets to support new product launches and ongoing optimization efforts.
• Ensure content aligns with brand guidelines, Amazon policies, and customer experience best practices.
• Partner with the Amazon Content Operations Manager to develop creative briefs and content recommendations for PDP, A+ Content, and Brand Store enhancements.
• Conduct quality assurance audits ahead of seasonal moments, product launches, and promotional events to ensure all content meets brand and platform standards.
• Coordinate with content, marketing, account management, and agency partners to track project timelines, approvals, and deliverables.
• Participate in cross-functional meetings with content, marketing, and account management teams to learn and improve workflow processes.
• Analyze SEO performance data and keyword trends using Vendor Central and other tools to inform content optimization strategies and improve product discoverability.
• Evaluate customer reviews, search behavior, and feedback trends to identify opportunities to enhance product content, answer customer questions, and improve conversion.
• Prepare insights, recommendations, and performance summaries for cross-functional stakeholders, helping drive data-informed content decisions.

Requirements

• Bachelor's degree in Marketing, Business, Communications, Digital Marketing, Merchandising, or a related field.
• Strong interest in eCommerce, digital marketing, content strategy, or retail media.
• Previous internship experience is a plus but not required.
• Exceptional attention to detail with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Experience working collaboratively in team environments, including academic, internship, or extracurricular settings.